Hennessy Ford Lincoln Atlanta

OIl change 5.0...price too high...write-up wrong. Price quoted, incorrect, and a mistake ,made on the invoice, I needed to raise a fuss to get corrected. After a very lengthy period, it was finally Price quoted, incorrect, and a mistake ,made on the invoice, I needed to raise a fuss to get corrected. After a very lengthy period, it was finally corrected with a $50.00 difference. Price of my oil change increased By over$40.00 Compared to previous service. That was without the error. More

I was not disappointed with my decision to shop for my vehicle at Hennessy Ford Lincoln of Atlanta, first of all the price was very good for me! Secondly, The service was great! Our sales representative, vehicle at Hennessy Ford Lincoln of Atlanta, first of all the price was very good for me! Secondly, The service was great! Our sales representative, Kevin Kight was excellent in taking us through the buying process! He was oourteous, professional and knowledgeable. Finance officer, Johnathan, was equally good at his job! All in all, my buying experience was excellent! More

Called and made an appointment for oil change and front brake squealing (pad rub). Wake up early today and get to the dealership at 7:05AM, not enough technicians, can’t promise it will be ready today, no brake squealing (pad rub). Wake up early today and get to the dealership at 7:05AM, not enough technicians, can’t promise it will be ready today, no loaners, no rental car resources. Waste of my time More

45K service + install of back seat covers Hennessy provided requested services in a timely manner at expected price. The Install price for the back seat covers we agreed upon, required entry o Hennessy provided requested services in a timely manner at expected price. The Install price for the back seat covers we agreed upon, required entry of a manual adjustment and that was done. New showroom is spacious and provides plenty of room for 6' distancing. The car was MUCH cleaner ! Ralph Tucci has consistently given me great service. More

Purchase of 2020 Ford Expedition Once we decided on a vehicle, the process went very smoothly. From the sales floor to the financing process, there were NO problems! We are very ha Once we decided on a vehicle, the process went very smoothly. From the sales floor to the financing process, there were NO problems! We are very happy with the vehicle and the dealership. More

Fast and friendly customer service This was my first time at this dealership. I was pleasantly greeted by Chris and he listened to what was wrong and troubleshot what might be the issue This was my first time at this dealership. I was pleasantly greeted by Chris and he listened to what was wrong and troubleshot what might be the issue and estimated costs. He then called me a few short hours later to let me know the issue and the total repair costs. He made the process very easy and was very friendly and helpful. I will for sure be returning to this dealership for service again. More

Chris was the absolute best to work with. He took care of my truck and got me all fixed up! They made it an easy process and I highly recommend them. my truck and got me all fixed up! They made it an easy process and I highly recommend them. More

Have had issues with every Ford Transit Connect. It takes about 4 to 6 weeks to get the vehicles serviced when there is an issue. I know that Covit 19 has been the last issue, but having vehicle in th takes about 4 to 6 weeks to get the vehicles serviced when there is an issue. I know that Covit 19 has been the last issue, but having vehicle in the shop for repair with the extended warranty, defeats the purpose. They need to step up on service. More

YES BUT WITH A CAVEAT The service was wonderful, but I was really apprehensive about staying after I saw that no one had a mask on. Neither the service people or the custom The service was wonderful, but I was really apprehensive about staying after I saw that no one had a mask on. Neither the service people or the customers. The CDC recommended guidelines says that if we want to remain open we should all wear masks. More

Timothy Bennewitz handled my Escape service professionally and timely. Since I am in the high risk group due to the Covid virus precautions, I didn't have to wait hours in the waiting room. H professionally and timely. Since I am in the high risk group due to the Covid virus precautions, I didn't have to wait hours in the waiting room. He moved my vehicle through the software update efficiently. Thank you Tim! More