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Hennessy Ford Lincoln Atlanta
Atlanta, GA
597 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 597 reviews
September 29, 2020
From start to finish, the Sales person, the Used Car Manager, F&I and the whole staff made my visit to the dealership friendly, efficient and comfortable! Great deal to boot! I will be a customer for Manager, F&I and the whole staff made my visit to the dealership friendly, efficient and comfortable! Great deal to boot! I will be a customer for life!! Thanks Hennessy Ford for a great experience! More
by Myhondadealer1
Employees Worked With
Bill Platcher
September 21, 2020
Great service at Quick Lane for an oil change. LV James, Quicklane Service Advisor, is a true professional. It’s always a pleasure, which is why I keep going back. Quicklane Service Advisor, is a true professional. It’s always a pleasure, which is why I keep going back. More
by NotTheGrayMan
Employees Worked With
LV James, Quicklane Service Advisor
September 17, 2020
My issue with this dealership, is that there have been several occasions (3) where I have come in and inquired about an issue with hesitation in my 2014 Ford Focus, first occasion at around 60,000 second several occasions (3) where I have come in and inquired about an issue with hesitation in my 2014 Ford Focus, first occasion at around 60,000 second around 83,000 and the third at about 102,000 miles. Each of the three times, I reported having a hesitation in my transmission and none of the three times was the issue resolved. Now at 115,000 miles, I have gone to another ford dealership out of state, and have received services for the transmission faults FOR FREE. This Hennessy Ford ignored the recall and Field Service Action of the manufacture and denied rightful service to my vehicle. Needless to say, I will not be returning to this dealership. And I recommend, no one does either, if you are looking for integrity in your service. More
by sebbielinks
Employees Worked With
Charles, Tim
September 14, 2020
Hennessy Ford was top notch in its customer service and service to my F-150. I have been taking my vehicle to them for service since I purchased it from them. They are always friendly and treat you like yo service to my F-150. I have been taking my vehicle to them for service since I purchased it from them. They are always friendly and treat you like you're their most important customer. It has been my experience in dealing with this dealership that they are professional, friendly, and customer oriented. More
by Nick Prillaman
Employees Worked With
Corey Herrity
September 11, 2020
This dealership really has their act together! I was very impressed with the high level of customer service I received during the whole process of purchasing my vehicle a year ago to having it to be rep very impressed with the high level of customer service I received during the whole process of purchasing my vehicle a year ago to having it to be replaced last month by Ford due to one unfixable problem. The service department put every thing into trying to fix the issues to make me happy. Thanks to all that assisted me...especially Erik, Chris, Jimmy and Carlos. Roman Mendes Sr More
by rmendes0164
Employees Worked With
Erik, Chris, Jimmy , Carlos
September 11, 2020
Terrance Estelle was very helpful in our buying process. He as friendly, knowledgeable, and did not apply any pressure. He continues to respond quickly to questions after the sale. His service is greatly He as friendly, knowledgeable, and did not apply any pressure. He continues to respond quickly to questions after the sale. His service is greatly appreciated. More
by brian.rusch
Employees Worked With
Terrance Estelle, Emerson Knauss
September 10, 2020
Hennessy Ford will make you HAPPY, and leave you with NO regrets. The customer service is excellent from the start to finish!!!!! Eventhough, I interacted with two people everyone else was courteous fr regrets. The customer service is excellent from the start to finish!!!!! Eventhough, I interacted with two people everyone else was courteous from the time I arrived. More
by RK
Employees Worked With
Mrs.Christa, Mr.Carlos ,and everyone else.
September 09, 2020
Wonderful experience. Everyone friendly and goes out of there way to accommodate my every need. Will definitely go back. Experience 2nd to None. Sales Person always ready and on point. there way to accommodate my every need. Will definitely go back. Experience 2nd to None. Sales Person always ready and on point. More
by Roz
Employees Worked With
Sales Person, Darryl, Service Advisor Chris Rossi
September 08, 2020
After coming in for an oil change and fuel filter changed the sales rep talked me into additional services which included a brake service: front brakes cost $1,100. When I asked to opt out of the brake servi the sales rep talked me into additional services which included a brake service: front brakes cost $1,100. When I asked to opt out of the brake service I was told ‘that’s not an option’. “We have already finished the brake service and we need your permission to charge you $1,100.” When I said no again, he said it was not an option to say no. More
by Nolan Mays
Employees Worked With
LV
September 07, 2020
I Definitely must say thanks to Chris for making my experience as easy as possible. He kept me informed about the repairs process, was very knowledgeable and thorough when, and made sure I was comforta experience as easy as possible. He kept me informed about the repairs process, was very knowledgeable and thorough when, and made sure I was comfortable as I waited for the repairs to be completed. Everyone working that walked past was polite and spoke. It was definitely a great experience Thank you so much for everything! I will definitely be back for repairs and possibly buy a car. More
by Shawan.waddell
Employees Worked With
Chris Griffiths
