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Hennessy Ford Lincoln Atlanta
Atlanta, GA
625 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 625 reviews
January 08, 2021
Charles Hart is a gift to the dealership!! He was professional with a great attitude! I enjoyed spending my money with him!! I do wish there was some benefit or discount for having service done at s professional with a great attitude! I enjoyed spending my money with him!! I do wish there was some benefit or discount for having service done at same place car purchases!! More
by djd45977
Employees Worked With
Charles Hart
January 08, 2021
The service advisor (Charles) stayed after hours to allow us to pick up our truck. He was very pleasant throughout the whole process. Excellent service us to pick up our truck. He was very pleasant throughout the whole process. Excellent service More
by Fred
Employees Worked With
Charles
January 05, 2021
Charles Hart was FANTASTIC. Always very pleasant and professional. He went above and beyond to keep me informed and got the backup camera on my new Edge replaced as quickly as possible. Thanks again, professional. He went above and beyond to keep me informed and got the backup camera on my new Edge replaced as quickly as possible. Thanks again, Charles! More
by MRobert
Employees Worked With
Charles Hart
December 25, 2020
Well my experience at the dealership was good all the personal carry them self with pride and and they all treated me good Ralph was my service person personal carry them self with pride and and they all treated me good Ralph was my service person More
by rwgarvey64
Employees Worked With
Ralph Tucci, Ed Camden
December 24, 2020
Excellent, quick service. Extremely polite staff. Thomas is awesome and made sure it was a good experience for me. Price was comparable to non-dealer services. Thomas is awesome and made sure it was a good experience for me. Price was comparable to non-dealer services. More
by Loisgibson12
Employees Worked With
Thomas Coffia
December 22, 2020
I purchased a used 2017 F150 from Hennessy about 3 weeks ago. During the sales process, which was a great experience, they promised to repair a couple of small scratches that were cosmetic. Frankly, they ago. During the sales process, which was a great experience, they promised to repair a couple of small scratches that were cosmetic. Frankly, they probably would have promised me anything to get the deal done, since it was late on the last day of the month. I should have known better. Unfortunately when it came to actually making good on their promises, the urgency is not so great. It took me a couple of weeks to actually get it scheduled and they have now had my truck for over a week. When I asked for a loaner, they said that was not an option, so I've been without transportation now for over a week. When I called for a status yesterday, I was told that my truck is at some third party body shop that closed down from a Covid outbreak. I can't even get my truck back. When I asked the sales rep about a loaner again, he gave me his manager's cell phone number and said to call him. He said "I'm busy with new customers". I'm a business owner and I'm a really patient person. I completely understand that things don't always go exactly as planned especially in this challenging time of Covid, but this is getting ridiculous. I just wanted to share my experience so others can be aware of challenges when dealing with Hennessy Ford in Chamblee. More
by MarkItz
Employees Worked With
Chris Griffiths
December 22, 2020
I was very pleased with the service, my service mgr. Mr. Ralph Tucci was kind courteous and kept me updated on the progress of the repairs on my 2017 MKZ Ralph Tucci was kind courteous and kept me updated on the progress of the repairs on my 2017 MKZ More
by hayes309628@bellsouth.net
Employees Worked With
Mr. Ralph Tucci
December 18, 2020
I bought my car four years ago and have had it serviced here since that time. It is always easy to make an appointment and the car has always been ready when promised. On this last occasion, I required bod here since that time. It is always easy to make an appointment and the car has always been ready when promised. On this last occasion, I required body repair work. It was done within a day and they did an excellent job - like new! More
by csuzman
Employees Worked With
Cory
December 15, 2020
my service advisor make sure my repair need are successfuly met and the timing is perfect and my service advisor ask me i want to wait or come back and he call me when my car is redy I'll Definite successfuly met and the timing is perfect and my service advisor ask me i want to wait or come back and he call me when my car is redy I'll Definitely be back . thanks! More
by Menlik
Employees Worked With
Ed Camden
