Hennessy Ford Lincoln Atlanta
Atlanta, GA
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45K service + install of back seat covers Hennessy provided requested services in a timely manner at expected price. The Install price for the back seat covers we agreed upon, required entry o Hennessy provided requested services in a timely manner at expected price. The Install price for the back seat covers we agreed upon, required entry of a manual adjustment and that was done. New showroom is spacious and provides plenty of room for 6' distancing. The car was MUCH cleaner ! Ralph Tucci has consistently given me great service. More
Purchase of 2020 Ford Expedition Once we decided on a vehicle, the process went very smoothly. From the sales floor to the financing process, there were NO problems! We are very ha Once we decided on a vehicle, the process went very smoothly. From the sales floor to the financing process, there were NO problems! We are very happy with the vehicle and the dealership. More
Fast and friendly customer service This was my first time at this dealership. I was pleasantly greeted by Chris and he listened to what was wrong and troubleshot what might be the issue This was my first time at this dealership. I was pleasantly greeted by Chris and he listened to what was wrong and troubleshot what might be the issue and estimated costs. He then called me a few short hours later to let me know the issue and the total repair costs. He made the process very easy and was very friendly and helpful. I will for sure be returning to this dealership for service again. More
Have had issues with every Ford Transit Connect. It takes about 4 to 6 weeks to get the vehicles serviced when there is an issue. I know that Covit 19 has been the last issue, but having vehicle in th takes about 4 to 6 weeks to get the vehicles serviced when there is an issue. I know that Covit 19 has been the last issue, but having vehicle in the shop for repair with the extended warranty, defeats the purpose. They need to step up on service. More
YES BUT WITH A CAVEAT The service was wonderful, but I was really apprehensive about staying after I saw that no one had a mask on. Neither the service people or the custom The service was wonderful, but I was really apprehensive about staying after I saw that no one had a mask on. Neither the service people or the customers. The CDC recommended guidelines says that if we want to remain open we should all wear masks. More
Timothy Bennewitz handled my Escape service professionally and timely. Since I am in the high risk group due to the Covid virus precautions, I didn't have to wait hours in the waiting room. H professionally and timely. Since I am in the high risk group due to the Covid virus precautions, I didn't have to wait hours in the waiting room. He moved my vehicle through the software update efficiently. Thank you Tim! More
Ralph Tucci is very helpful and professional. He is an outstanding service representative. The newly remodeled showroom is spacious, comfortable and modern. I find all team members to be helpful outstanding service representative. The newly remodeled showroom is spacious, comfortable and modern. I find all team members to be helpful More
Paid $ 9.900 for a bunch of items. When I returned my truck the front sensors were not aligned and that happened when they pulled the cabin out, for which they didn't want to take responsibility. They ne truck the front sensors were not aligned and that happened when they pulled the cabin out, for which they didn't want to take responsibility. They never took ANY accountability for their actions, offered me a refund, nor an apology for services that weren't done properly. More
The experience was outstanding from Lloyd Ford the sales personnel was great and knowledgeable on the equipment and the finance personnel was great Through every step of the process . To Dale Browning who personnel was great and knowledgeable on the equipment and the finance personnel was great Through every step of the process . To Dale Browning who made the overall experience the best . More