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Hennessy Ford Lincoln Atlanta

Atlanta, GA

2.9
541 Reviews

5675 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 541 reviews

July 13, 2020

45K service + install of back seat covers Hennessy provided requested services in a timely manner at expected price. The Install price for the back seat covers we agreed upon, required entry o More

by cherylvankley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Tucci
Jul 15, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hi Cheryl! Thank you for the 5-star review! It's wonderful to hear that once again your received such outstanding service from Ralph and our service team. We truly appreciate your business!

July 09, 2020

Purchase of 2020 Ford Expedition Once we decided on a vehicle, the process went very smoothly. From the sales floor to the financing process, there were NO problems! We are very ha More

by Ed Guest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl-Sales
Jul 09, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hi Ed! Thank you for writing a review for us! It's great to hear Darryl and our sales team made the process of purchasing your new Expedition as easy and painless as possible. We truly appreciate your business, and want to welcome you to the Hennessy Family!

July 07, 2020

Fast and friendly customer service This was my first time at this dealership. I was pleasantly greeted by Chris and he listened to what was wrong and troubleshot what might be the issue More

by ecrawfordhere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Griffiths
Jul 09, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to share your first service experience with us! It's great to hear you received such outstanding service working with Chris to troubleshoot & diagnose what the issue with your vehicle was. We truly appreciate your business, and look forward to your next visit!

June 30, 2020

Chris was the absolute best to work with. He took care of my truck and got me all fixed up! They made it an easy process and I highly recommend them. More

by hixonk
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 03, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to share your experience with us! It's great to hear Chris and our service team took such great care of your truck while it was here for service. We truly appreciate your business, and look forward to your next visit!

June 29, 2020

Have had issues with every Ford Transit Connect. It takes about 4 to 6 weeks to get the vehicles serviced when there is an issue. I know that Covit 19 has been the last issue, but having vehicle in th More

by harryk
Recommend Dealer
No
Employees Worked With
Service department
Jun 30, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hello Harry, my name is Andrew Regan and I am the Marketing Director for Hennessy. I'm sorry to hear about your frustration with service. I have let my service manager know of your concerns, and hopefully we should be able to address this going forward. If there is anything else I can do for you, please email me at aregan@hennessycars.com. Thank you.

June 16, 2020

YES BUT WITH A CAVEAT The service was wonderful, but I was really apprehensive about staying after I saw that no one had a mask on. Neither the service people or the custom More

by pelzey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Jun 17, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hello there, my name is Andrew Regan and I am the Marketing Director for Hennessy. I'm sorry to hear of your frustration with some members of our team not wearing PPE. As an organization we have chosen to let our team wear it at their discretion. If there is anything I can do for you going forward, feel free to email me at aregan@hennessycars.com. Thank you.

June 16, 2020

Timothy Bennewitz handled my Escape service professionally and timely. Since I am in the high risk group due to the Covid virus precautions, I didn't have to wait hours in the waiting room. H More

by Joyce A
Recommend Dealer
Yes
Employees Worked With
Timothy Bennewitz
Jun 17, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hi Joyce! Thank you for writing a review for us! It's great to hear Tim and our service team were able to get you in and out quickly for the software update on your Escape. We truly appreciate your business!

June 15, 2020

Ralph Tucci is very helpful and professional. He is an outstanding service representative. The newly remodeled showroom is spacious, comfortable and modern. I find all team members to be helpful More

by jrhoden
Recommend Dealer
Yes
Employees Worked With
Ralph Tucci
Jun 16, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to write a review for us! It's wonderful to hear you continue to have such an outstanding experience working with Ralph and our Lincoln service team. We truly appreciate your business, and look forward to your next visit!

June 12, 2020

Paid $ 9.900 for a bunch of items. When I returned my truck the front sensors were not aligned and that happened when they pulled the cabin out, for which they didn't want to take responsibility. They ne More

by Sidingpro70
Recommend Dealer
No
Employees Worked With
David ruth
Jun 15, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hello Francisco, my name is Andrew Regan and I am the Marketing Director for Hennessy. I would like to learn more about your experience with us. Please feel free to email me at aregan@hennessycars.com. Thank you.

June 11, 2020

The experience was outstanding from Lloyd Ford the sales personnel was great and knowledgeable on the equipment and the finance personnel was great Through every step of the process . To Dale Browning who More

by Ronnie Jordan
Recommend Dealer
Yes
Employees Worked With
Lloyd Ford , Dale Browning
Jun 12, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hi Ronnie! Thank you for taking the time to write a review for us! It's wonderful to hear you had such an outstanding experience working with Lloyd and our sales team on your new vehicle purchase. We truly appreciate your business! Enjoy your new ride, and welcome to the Hennessy Family!

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