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Hennessy Ford Lincoln Atlanta

Atlanta, GA

2.9
541 Reviews

5675 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 541 reviews

August 10, 2020

Hennessey Quick Lane ordered and replaced a Fuel pump I brought my car in on Tuesday afternoon around 5:30. Hennessey found the problem while doing a Diagnostic check. A fuel pump was ordered on Thursday More

by susan.ball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LV James
Aug 11, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hi Susan! Thanks for the 5-star review! It's great to hear our Quick Lane department was able to quickly diagnose your vehicle, and get it fixed within a few days. We truly appreciate your business!

August 09, 2020

Great customer service and work. Will recommend to friends and family. Completed work in a timely manner. Ralph comes through with great services every time. More

by Jeffery.davis3755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Tucci
Aug 10, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hi Jeffery! Thank you for writing a review for us! It's wonderful to hear you continue to receive outstanding service from Ralph and our Lincoln service team. We truly appreciate your business, and look forward to your next visit!

July 28, 2020

Great We were greeded by Chris Mims, he pleasant and and very informative. Chris explained all the features of the Lincoln Aviator. I would highly recommend More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mims And Chris Smith
Jul 29, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hi Mike! Thank you for writing a review for us! It's great to hear both Chris Mims and Chris Smith went above and beyond to provide you with such a high level of service throughout the purchase of your new Lincoln. We truly appreciate your business! Enjoy your new Aviator, and welcome to the Hennessy Family!

July 27, 2020

Service was quick and excellent Corey was very helpful in getting my truck serviced and back to me. He kept me up to date of what was done and how they quickly they got it done. More

by saveahorseridecowboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 28, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to share your recent service experience with us! It's wonderful to hear Corey provided you such excellent service and follow up while your truck was being repaired. We truly appreciate your business, and look forward to your next visit.

July 22, 2020

Everyone is very helpful and attentive from your arrival to your departure. Even the people you are not directly working with. The environment is very clean. More

by dmk7078
Recommend Dealer
Yes
Employees Worked With
Ralph Lacomba
Jul 22, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to share your experience with us! It's great to hear you received such outstanding service from our team while you were here. We truly appreciate your business!

July 22, 2020

Oil change, detail, seat belt replacement Seat belt replacement good, oil change good, detail not so good, orange peels still in trunk, dirt on the sides where your feet go on the floor both s More

by rickchurches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rossi
Jul 23, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to share your experience with us Rick! It's great to hear that overall the work done to your vehicle was satisfactory. We truly appreciate your business, and look forward to your next visit.

July 20, 2020

Excellent customer service provided by all employees. Thomas communicated all details throughput the service. In addition, I witnessed Thomas diffuse an upset customer. Customer had previously had a ba More

by Bsgglover
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 21, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to share your experience! It's wonderful to hear you truly enjoyed working with Thomas while your vehicle was in for service. We greatly appreciate your business, and look forward to your next visit!

July 15, 2020

OIl change 5.0...price too high...write-up wrong. Price quoted, incorrect, and a mistake ,made on the invoice, I needed to raise a fuss to get corrected. After a very lengthy period, it was finally More

by yankee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Son't recall
Jul 16, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hello there, my name is Andrew Regan and I am the Marketing Director for Hennessy. I would like to learn more about your experience with us. Please email me at aregan@hennessycars.com. Thank you.

July 15, 2020

I was not disappointed with my decision to shop for my vehicle at Hennessy Ford Lincoln of Atlanta, first of all the price was very good for me! Secondly, The service was great! Our sales representative, More

by kvboyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kight and Johnathan Chambers
Jul 16, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to write a review for us! It's wonderful to hear you had such a pleasant experience purchasing your new vehicle with Kelvin and our sales team. We truly appreciate your business! Enjoy your new ride, and welcome to the Hennessy Family!

July 14, 2020

Called and made an appointment for oil change and front brake squealing (pad rub). Wake up early today and get to the dealership at 7:05AM, not enough technicians, can’t promise it will be ready today, no More

by Pcusolito
Recommend Dealer
No
Employees Worked With
Service advisor
Jul 16, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hello there, my name is Andrew Regan and I am the Marketing Director for Hennessy. I sorry to hear about your experience, and would like to connect with you further on it. Please feel free to email me at aregan@hennessycars.com. Thank you.

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