Hennessy Ford Lincoln Atlanta
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 541 reviews
Hennessey Quick Lane ordered and replaced a Fuel pump I brought my car in on Tuesday afternoon around 5:30. Hennessey found the problem while doing a Diagnostic check. A fuel pump was ordered on Thursday I brought my car in on Tuesday afternoon around 5:30. Hennessey found the problem while doing a Diagnostic check. A fuel pump was ordered on Thursday & replaced on Friday. More
Great customer service and work. Will recommend to friends and family. Completed work in a timely manner. Ralph comes through with great services every time. friends and family. Completed work in a timely manner. Ralph comes through with great services every time. More
Great We were greeded by Chris Mims, he pleasant and and very informative. Chris explained all the features of the Lincoln Aviator. I would highly recommend We were greeded by Chris Mims, he pleasant and and very informative. Chris explained all the features of the Lincoln Aviator. I would highly recommend people to him as he was a true professional Chris Smith the Ops Manager was a pleasure to deal straight forward and to the point. I would highly recommend this Hennessy Lincoln and these two professional to anyone.. More
Service was quick and excellent Corey was very helpful in getting my truck serviced and back to me. He kept me up to date of what was done and how they quickly they got it done. Corey was very helpful in getting my truck serviced and back to me. He kept me up to date of what was done and how they quickly they got it done. More
Everyone is very helpful and attentive from your arrival to your departure. Even the people you are not directly working with. The environment is very clean. to your departure. Even the people you are not directly working with. The environment is very clean. More
Oil change, detail, seat belt replacement Seat belt replacement good, oil change good, detail not so good, orange peels still in trunk, dirt on the sides where your feet go on the floor both s Seat belt replacement good, oil change good, detail not so good, orange peels still in trunk, dirt on the sides where your feet go on the floor both sides. Service Agent Chris Rossi top notch More
Excellent customer service provided by all employees. Thomas communicated all details throughput the service. In addition, I witnessed Thomas diffuse an upset customer. Customer had previously had a ba Thomas communicated all details throughput the service. In addition, I witnessed Thomas diffuse an upset customer. Customer had previously had a bad experience with another employee. Thomas was able to win his trust and turn the experience around More
OIl change 5.0...price too high...write-up wrong. Price quoted, incorrect, and a mistake ,made on the invoice, I needed to raise a fuss to get corrected. After a very lengthy period, it was finally Price quoted, incorrect, and a mistake ,made on the invoice, I needed to raise a fuss to get corrected. After a very lengthy period, it was finally corrected with a $50.00 difference. Price of my oil change increased By over$40.00 Compared to previous service. That was without the error. More
I was not disappointed with my decision to shop for my vehicle at Hennessy Ford Lincoln of Atlanta, first of all the price was very good for me! Secondly, The service was great! Our sales representative, vehicle at Hennessy Ford Lincoln of Atlanta, first of all the price was very good for me! Secondly, The service was great! Our sales representative, Kevin Kight was excellent in taking us through the buying process! He was oourteous, professional and knowledgeable. Finance officer, Johnathan, was equally good at his job! All in all, my buying experience was excellent! More
Called and made an appointment for oil change and front brake squealing (pad rub). Wake up early today and get to the dealership at 7:05AM, not enough technicians, can’t promise it will be ready today, no brake squealing (pad rub). Wake up early today and get to the dealership at 7:05AM, not enough technicians, can’t promise it will be ready today, no loaners, no rental car resources. Waste of my time More