Hennessy Ford Lincoln Atlanta

Jonathan Chambers & Brian Winn was veryEfficient with me they went Over an above and beyond their duties when it came to getting my suv. Thank you guys so much For being patient with me😁 they went Over an above and beyond their duties when it came to getting my suv. Thank you guys so much For being patient with me😁 More

Really friendly people that give you the help you need and try to work best with you and what you are looking for. Appreciated the help very much. and try to work best with you and what you are looking for. Appreciated the help very much. More

Great service, only complaint I have is the cost way to high. Very nice people gave me ride home plus picked me up. The dealership was spotless high. Very nice people gave me ride home plus picked me up. The dealership was spotless More

The service department has improved a lot in the last year but, they still have a lot of improvement to do. Hopefully, they will get there soon. The culuture seems to be improving along with the faciliti year but, they still have a lot of improvement to do. Hopefully, they will get there soon. The culuture seems to be improving along with the facilities. More

Everyone at Hennessy was friendly and provided the highest level of hospitality. Great car buying experience! Thank you, Hussein Aumadu, Jonathan Chambers and Hennessy Ford! highest level of hospitality. Great car buying experience! Thank you, Hussein Aumadu, Jonathan Chambers and Hennessy Ford! More

Excellent Went to Hennessey for service and as usual it was excellent. Ralph Tucci and the staff working with him were courteous and professional.The service wa Went to Hennessey for service and as usual it was excellent. Ralph Tucci and the staff working with him were courteous and professional.The service was done in a timely manner and at a reasonable price. The facility is spacious and that leaves plenty of room for social distancing. I have recommended this dealer to friends and family. Next time I need service I'll be going back to see Ralph. Frank More

I scheduled an oil change for 8 in the morning. After waiting 1 1/2 hours I inquired as to what the delay was. The tech was still working on it. Only to discover after an hour and 45 minutes it needed waiting 1 1/2 hours I inquired as to what the delay was. The tech was still working on it. Only to discover after an hour and 45 minutes it needed a plug. Was told it would be another 15 minutes. Didn’t have the part and waited for the part to be delivered. 3 1/2 hours for an oil change is unacceptable. Change the name to slow lane. Certainly not Quick Lane. They also were trying to charge me for labor. More

Poor customer service If you want to feel like an idiot and not have your issue(s) addressed, please visit the brand new service department of this dealership. When explai If you want to feel like an idiot and not have your issue(s) addressed, please visit the brand new service department of this dealership. When explaining what the issue(s) I have been experiencing, was told that one could not be replicated (which it happened on my drive home after picking up the car; the other, for them putting the car in park and noticing that the vehicle did not register park, was told that I needed to pay a diagnostic fee for this. What shop in their right mind does not plug a computer in a modern day car and get the whole read out, instead of having 2 different people do it and charge you for each time. My advice is to stay away from here as this is not the first bad experience I encountered, but at least the 2nd or third. Was going to give them the benefit of the doubt with giving another chance, should have just stuck with going else where in the first place, would have been better off and probably gotten my issue(s) resolved without feeling like a dummy. More

It wasn't my greatest experience When I pulled up to the dealership I was excited because it is pristine. Now my car buying experience wasn't as much. I am assuming that because the c When I pulled up to the dealership I was excited because it is pristine. Now my car buying experience wasn't as much. I am assuming that because the car that I wanted was only 10k that they really didn't feel it important to treat me as a welcomed paying customer. I had to go back and forth with the sales manager who kept telling me that he already got the car down low so he felt he didn't have to do anything else to make me satisfied, I could tell the sales lady who sold me my car was ready for me to get my car and get out. All in all she did help me as best as she could. I was happy that she introduced me to the service dept. I don't think this is a bad dealership I just think they could have made me feel more welcomed as a customer. The receptionist with the bedazzled face mask was the best person I encountered, More

The dealership if get welcoming they make sure they have all the amenities to make the customers wait and pleasurable as possible, they coffee and water and comfortable seating all the amenities to make the customers wait and pleasurable as possible, they coffee and water and comfortable seating More