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Hennessy Ford Lincoln Atlanta

Atlanta, GA

2.9
541 Reviews

5675 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 541 reviews

January 19, 2021

I really like the 2020 ranger , great truck , my sales man Was Brian Winn , i was pleased with his efforts to make sure i was satisfied More

by Yeffrenm@gmail.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Camden
Jan 25, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for the great feedback and review! We'll be sure to pass along your compliments to him, he will enjoy hearing them. Have a great day and enjoy your brand new 2020 Ford Ranger! Sincerely, The Hennessy Ford Atlanta Team

January 18, 2021

I was sent to Charles Hart at Hennessy Ford by my son who builds race cars. I was not happy with Gwinnett Ford. Charles called me every day to keep me posted on what was happening with my car. I also worked More

by Jo Lunsford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 25, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for this great review and feedback, Jo! We pride ourselves on taking care of our customers and we're glad that you experienced just that from Charles. We'll be sure to pass along your kind words to him and our team, they'll definitely appreciate hearing them. Sincerely, The Hennessy Ford Team

January 15, 2021

I’ve been going to this Ford location for 20 years! Anytime I’ve dealt with Pierre I’ve always received excellent customer service! That’s why I keep coming back! Thank you, Pierre! 👍👍& More

by djohns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Parham
Jan 25, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for the review and feedback! Pierre is one of our star teammates and we are very happy that you received excellent customer service from him. Please let us know how we can serve you in the future. Sincerely, The Hennessy Ford Lincoln Atlanta Team

January 14, 2021

My 2020 Explorer has been in their shop for 81 out of the past 180 days for two different problems:one electronic and one transmission. Reasons given for ridiculous amount of time we’re Covid at Ford.( there More

by Mjmsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Camden
Jan 15, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to leave us your feedback. Unfortunately, with the COVID19 pandemic, we sometimes experience lags and backorders in our supply chain and slow downs that we cannot control. Please feel free to contact us directly with any specific questions you might have regarding your vehicle's repair timeline. Sincerley, The Hennessy Ford Atlanta Team

January 14, 2021

Charles was a professional who exceeded expectations of service. He would be the reason to come back if anything were to fall short with Ford. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 15, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for the great review and feedback about your experience with Charles. He is one of our shining stars here at Hennessy Ford Atlanta. Please let us know how we can serve you in the future and have a great day. Sincerely, The Hennessy Ford Atlanta Team

January 12, 2021

Bill vann the Best put up with me and still got me in a car till mines get fit your heart is good thank u More

by Taneshabrown569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill vann
Jan 13, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for your review and feedback! Bill is a valuable asset to our team and we are glad to see that you had a great experience with him. Please let us know how we can serve you in the future! Sincerely, The Hennessy Ford Lincoln Atlanta Team

January 08, 2021

Charles Hart in the service department took great care of me and is a nice guy. It was my first visit to Hennessy Ford and I'll be back More

by tirc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 11, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for the great review and your feedback about Charles here at Hennessy Ford Lincoln Atlanta! We're glad you had a fantastic experience and plan on returning. Please let us know how we can serve you in the future. Have a great day! Sincerely, The Hennessy Ford Lincoln Atlanta Team

January 08, 2021

Charles Hart is a gift to the dealership!! He was professional with a great attitude! I enjoyed spending my money with him!! I do wish there was some benefit or discount for having service done at s More

by djd45977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 11, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you so much for taking the time to leave us some great feedback about your recent service visit! Charles Hart is a valuable part of our team here at Hennessy Ford Lincoln Atlanta so we are pleased that you had a great experience with him. Please let us know how we can serve you in the future! Sincerely, The Hennessy Ford Lincoln Team

January 07, 2021

The service advisor (Charles) stayed after hours to allow us to pick up our truck. He was very pleasant throughout the whole process. Excellent service More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 11, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for this awesome feedback! Wow, we are so happy to hear about your experience with Charles and how he stayed late to ensure for you to pick up your vehicle here at Hennessy Ford Lincoln Atlanta. I'll be sure to pass along your kind words to Charles, he'll appreciate hearing them. Thanks again for taking the time to leave us this feedback and we hope you have a great day! Sincerely, The Hennessy Ford Lincoln Atlanta Team

January 05, 2021

Charles Hart was FANTASTIC. Always very pleasant and professional. He went above and beyond to keep me informed and got the backup camera on my new Edge replaced as quickly as possible. Thanks again, More

by MRobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 11, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for taking the time to leave us this great feedback and sharing your great experience with Charles and the rest of the Service Team! We strive to ensure that every customer has a truly world class experience and it's great to hear that you received that. Please let us know how we can serve you in the future and have a great day! Sincerely, The Hennessy Ford Lincoln Team

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