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Hennessy Ford Lincoln Atlanta

Atlanta, GA

2.9
541 Reviews

5675 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 541 reviews

July 02, 2021

My service advisor was very professional. The service advisor who ordered the service was very professional as well. Dealership very clean and professional looking. I More

by McDowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwaylon Cunningham
Jul 02, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks so much for taking the time to leave us such kind feedback. We look forward to serving you again in the future. Sincerely, The Hennessy Ford Atlanta Team

June 17, 2021

Thought it would be more convenient to visit this location since it was close to my job. I made an appointment but still had to wait 2 hours. and my car was still not even started on. Any who.... I w More

by jazzyfaye75
Recommend Dealer
No
Employees Worked With
New person.
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hey, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would like to speak with you regarding this matter. Your feedback has been forwarded to the manager and they will contact you soon. We look forward to speaking with you soon. Sincerely, The Hennessy Ford Atlanta Team

June 16, 2021

I was given nothing but the run around on there online specialist. They had a vehicle advertised that they didn’t have. They lied to me. Went with another dealership More

by Pissed off
Recommend Dealer
No
Employees Worked With
Amber
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hello, We appreciate you letting us know about this situation as it certainly is not one that we wish any of our valued customers to have. We have escalated your response to the appropriate manager so that we can work together to get this situation resolved for you. We look forward to hearing from you. Sincerely, The Hennessy Ford Atlanta Team

Jun 18, 2021 -

Pissed off responded

I spoke my piece, bought a new truck from another dealership, they did not lead me on like you guys did. They had the red truck that I was looking for and purchase. SHM and Hennessey

June 14, 2021

Excellent Service. Highly recodmmend Hennessy Ford Lincoln. My service advisor Nick Odom provided Excellent sevice. I am extremely satisfied. I had a wonderful experience during my visit. More

by tommy_rush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Odom
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hey! We are so glad that Nick took such great care of you and your vehicle. See you again next time! Sincerely, The Hennessy Ford Atlanta Team

June 12, 2021

My service manager Pierre Parham provided excellent service in all areas. He provided feedback in a timely manner. My next appointment was scheduled in advance, ensuring that I would not need wait long More

by Bettina_kaiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Parham
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for this 5-star review! We appreciate your feedback and kind words about Pierre. Please let us know how we can serve you in the future. Sincerely, The Hennessy Ford Atlanta Team

June 11, 2021

Highly recommend hennessy Ford service correy is very professional very friendly stuff all of the employees are very courteous I'm very happy with my results More

by Virgil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Correy
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hey, thanks so much for recommending our service department and Correy! We are thankful that you trust us with your vehicle and we will see you again in the future. Sincerely, The Hennessy Ford Atlanta Team

June 11, 2021

My experience with quicklane was very good. My service advisor LV James was very curious and knowledgeable. This is not the first time I've had my vehicle serviced and would take it back again. More

by bobbiejmurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LV James
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for trusting LV and the rest of our team with your vehicle! We look forward to serving you again! Sincerely, The Hennessy Ford Atlanta Team

June 07, 2021

Had a wonderful experience during my visit. Robert showed me great customer service. Continue with the amazing work Robert! I will be back again soon More

by Joelbright2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 08, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hey! We are so glad that Robert provided you with exceptional customer service. We look forward to serving you again in the future! Sincerely, The Hennessy Ford Lincoln of Atlanta Team

June 05, 2021

These five star reviews can be fake. This is a lousy dealership with terrible service department. it takes forever to get anything done. Even an oil change takes a whole day. I'll never go back. More

by alibehboodi25
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not remember
Jun 07, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hey! We are sorry to hear you had a less than pleasant experience at our dealership. We would love an opportunity to speak with you about your experience and what we can do to make things right. Please reach out to our Customer Experience Manager, Ed at ecamden@hennessy-auto.com. We look forward to hearing from you. Sincerely, The Hennessy Ford Atlanta Team

June 02, 2021

Wonderful service no high pressure tactics they work with you not at you. Very professional but relaxed so the normal stresses with a car purchase are removed. Highly recommend Wesley he was great to work wi More

by JAE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

We are so glad that Wesley took the stress out of your car buying experience! Congratulations on your new vehicle and we hope to see you again in the future! Enjoy that new ride 🚗 Sincerely, The Hennessy Ford Atlanta Team

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