Back

Hennessy Ford Lincoln Atlanta

Atlanta, GA

2.9
541 Reviews

5675 Peachtree Industrial Blvd

Atlanta, GA

30341

Directions

By Type

Showing 541 reviews

August 17, 2021

For years Ralph Tucci has always been willing to assist with whatever issues I may have with my car. Not only did he follow up to report on the status the parts needed for my car repair, he took additional More

by laswalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Tucci
Aug 26, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for continually trusting Ralph and our service team to always get the job done. We look forward to serving you in the years to come! Sincerely, The Hennessy Ford Lincoln Atlanta Team

August 13, 2021

The price of the services and their vehicle should be made more clear to the customer. We were not happy with the fees charged without first asking us about the diagnostics being done or items being inc More

by Jon Mercer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kreg Simpson
Aug 26, 2021 -

Hennessy Ford Lincoln Atlanta responded

Jon, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Hennessy Ford Lincoln. We would like an opportunity to speak with you, so please call Erik Mestre at 770.936.6211. We want to work with you to make this right. We hope to speak to you soon. Sincerely, The Ford Lincoln Atlanta Team

Aug 28, 2021 -

Jon Mercer responded

Attempted to call the phone number provided but that number was disconnected.

August 09, 2021

They are professional and kind. What else. They are professional and kind. What else. They are professional and kind. What else. They are professional and kind. What else. More

by vajdugaloma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jonathan krieck
Aug 10, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for taking the time to leave us great feedback! We look forward to serving you again! Sincerely, The Hennessy Ford Lincoln Atlanta Team

August 08, 2021

It was one of the best buying experiences I've ever had! Thank you, Andres/Andrew, for all your help finding me exactly what I asked for! The service and experience were AWESOME! More

by Sand K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres, Andrew
Aug 10, 2021 -

Hennessy Ford Lincoln Atlanta responded

Sand, we are so glad to hear that Andres and Andrew took such great care of you during your purchase. Congratulations on your new vehicle! Sincerely, The Hennessy Lincoln Atlanta Team

August 06, 2021

I live in Marietta and I drive to this location because of the great customer service. Thanks Nick for helping me during my last visit! More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 10, 2021 -

Karen responded

yes

Aug 10, 2021 -

Hennessy Ford Lincoln Atlanta responded

Karen, thanks so much for trusting Nick and the Hennessy Ford Lincoln Team with your vehicle! We look forward to seeing you again! Sincerely, The Hennessy Ford Lincoln Atlanta Team

August 02, 2021

keep getting recall notifications for roof rack but dealership does not have part needed. Service representative (Pierre Parham)was great and enjoyable to work with More

by tenney_l@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pierre Parham
Aug 10, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for taking the time to leave us a great review of Pierre! We hope to get your part in soon so that we can address your vehicle needs. Thanks for your patience and we look forward to serving you! Sincerely, The Hennessy Ford Lincoln Atlanta Team

July 30, 2021

Extremely nice staff. Jonathan in the Service Department is my go-to man. He's patient and knowledgeable about every issue I've had of late. My business will stay with Hennessy Ford. More

by terisims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan in Service
Aug 02, 2021 -

Hennessy Ford Lincoln Atlanta responded

We are so glad to hear that Jonathan takes great care of you each time! We will be sure to pass along your kind feedback to him and we hope to see you again in the future! Sincerely, The Hennessy Ford Lincoln Atlanta Team

July 29, 2021

As in the past, I only trust my vehicle buying to the folks at any of the Hennessy stores. For the 2021 Bronco Badlands, I received more than anyone could expect as to personal and responsive service. More

by lkelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Piper, Brian Winn and the whole team
Jul 30, 2021 -

Hennessy Ford Lincoln Atlanta responded

We are so glad to hear that our team was able to provide you with the best purchasing experience! Congratulations on your 2021 Bronco Badlands and we look forward to serving you again. Sincerely, The Hennessy Ford Lincoln Team

July 26, 2021

I Would Like To Say Tre, And Chris Totally Rock, Both Of Them Were Totally Professional, And I Look Forward To Doing More Business With Ford In The Near Future More

by SHEILA ALSTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre,Chris
Jul 28, 2021 -

Hennessy Ford Lincoln Atlanta responded

Sheila, thanks so much for the great review! We will be sure to pass along your kind words to Tre and Chris! We look forward to serving you again in the future! Sincerely, The Hennessy Ford Lincoln Team

July 25, 2021

Customer service and follow through of the sales representative/Manager was awful. I was able to work around them. Never again would buy from Lincoln. More

by Montville
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Chambers; Weasley Laird; Shaya Grant
Jul 28, 2021 -

Hennessy Ford Lincoln Atlanta responded

We are sorry to hear that you did not have a good experience with us. We would like to better understand the areas we could improve. Please reach out to Marlon Woodmore at 770.936.1272. We hope to speak to you soon. Sincerely, The Hennessy Ford Lincoln Team

...
14
...