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Hennessy Ford Lincoln Atlanta

Atlanta, GA

2.9
541 Reviews

5675 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 541 reviews

October 18, 2021

Having service completed at Hennessy Lincoln was a snap. Even with parts and labor shortages going on, they managed to address my issues, and when a delay occurred due to parts not in stock, My service advi More

by Mark W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Odom
Oct 18, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hi Mark, thank you taking the time to leave this courteous review! We are delighted to hear that you had an outstanding service experience with us despite industry shortages (and that Nick Odom was the key to this); Nick truly is amazing at what he does, and we will be sure to pass along your high remarks. We are more than happy to serve you again if anything else comes up! Sincerely, The Hennessy Lincoln Atlanta Service Team

October 12, 2021

My car had been to another (non-dealer) service provider 3 times for the same recurring issue before I brought it to Hennessey. The Hennessey service providers found the problem immediately, fixed the core More

by margaret.ronke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Krieck
Oct 12, 2021 -

Hennessy Ford Lincoln Atlanta responded

We appreciate you taking the time to leave a 5-star recommendation, Margaret! It is great to know that after trial and error elsewhere, our service team was able to identify and fix your vehicle's core issue quickly and efficiently. We look forward to serving you again down the road! Sincerely, The Hennessy Ford Lincoln Atlanta Service Team

October 06, 2021

Let me start by saying that I NEVER take the time to review anyone (good or bad), but had to do it this time! I've never had a better experience at a dealership than Hennessy Lincoln. Big shout out More

by treysexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Blake, Darrell
Oct 06, 2021 -

Hennessy Ford Lincoln Atlanta responded

Trey - thank you so much for the glowing recommendation! We believe strongly in humanizing the sales process, and we are ecstatic to hear that you had a wonderful buying experience with us thanks to Andrew, Blake, and Darrell in particular! Your kind remarks will be passed along. Enjoy your new vehicle; we look forward to serving you for years to come! Sincerely, The Hennessy Lincoln Atlanta Team

October 06, 2021

The sales dept will call you everyday and do whatever it takes to make the sale. Unfortunately, after the sale your importance level drops to below 0. I purchased a Certified Explorer Platinum from them More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kregory, Chris Davis
Oct 06, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hi Alex, thank you for taking the time to bring this negative experience to our attention. We are incredibly sorry to hear about the poor communication on our part; we want all of our customers to feel valued in the long term, but we clearly fell short of that here. We would love an opportunity to make this right with you, so please feel free to reach out directly to Marlon Woodmore, our General Manager, at 770.936.1272. We hope to speak with you soon. Sincerely, The Hennessy Ford Lincoln Atlanta Team

September 30, 2021

I had a wonderful visit with Brian. He was knowledgeable and made my car shopping experience smooth. More

by Kaliah Neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Winn
Sep 30, 2021 -

Hennessy Ford Lincoln Atlanta responded

We appreciate the 5-star review, Kaliah! It is great to know that you had a smooth and easy buying experience with us thanks to Brian; we will be sure to pass along the high remarks. Thank you for being part of the Hennessy family! Sincerely, The Hennessy Ford Lincoln Atlanta Team

September 30, 2021

Kelvin was awesome he made sure me and my family were well taking care of. I was a awesome experience More

by hammjarvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Kight
Sep 30, 2021 -

Hennessy Ford Lincoln Atlanta responded

We're thrilled to hear that you had an awesome experience with us thanks to Kelvin; we will be sure to pass along the words of praise! We look forward to serving you and your family for years to come. Sincerely, The Hennessy Ford Lincoln Atlanta Team

September 29, 2021

I want to thank Terrance Estelle for all of his help and the great deal I got I will be back for my next vehicle More

by magburn4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Estelle
Sep 29, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for the 5 stars and thoughtful feedback! We will be sure to pass along your high remarks about Terrance. We look forward to seeing you again for your next purchase! Sincerely, The Hennessy Ford Lincoln Atlanta Team

September 29, 2021

Want to thank Elvia and the finance manager for being able to get my new business a line of credit. Had problems at two other dealerships. Should of came here first. More

by L.aviles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvia Hernandez
Sep 30, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for leaving this thoughtful review! We will be sure to pass along the high remarks to Elvia, as well as both our finance and service teams. We look forward to serving you again in the future! Sincerely, The Hennessy Ford Lincoln Atlanta Team

September 29, 2021

Brian was a pleasure to work with. He was very helpful throughout the entire process. More

by John B.
Recommend Dealer
Yes
Employees Worked With
Brian Winn
Sep 30, 2021 -

Hennessy Ford Lincoln Atlanta responded

We are so glad to hear it, John! We appreciate you taking the time to leave a kind review; we will be sure to pass this along to Brian and the rest of our sales team. Thank you for being part of the Hennessy family! Sincerely, The Hennessy Ford Lincoln Atlanta Team

September 29, 2021

Simply enjoyed my experience buying my car from Terrance Estelle. He had my car cleaned and ready when I arrived and was out in a HR. More

by myjjones77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Estelle
Sep 30, 2021 -

Hennessy Ford Lincoln Atlanta responded

We're so glad to hear that you had a quick and enjoyable buying experience with Terrance, and we look forward to serving you again down the road! Sincerely, The Hennessy Ford Lincoln Atlanta Team

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