Hennessy Ford Lincoln Atlanta
Atlanta, GA
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Having service completed at Hennessy Lincoln was a snap. Even with parts and labor shortages going on, they managed to address my issues, and when a delay occurred due to parts not in stock, My service advi Even with parts and labor shortages going on, they managed to address my issues, and when a delay occurred due to parts not in stock, My service advisor Nick O pulled a rabbit out of the hat and got me into a loaner car for the duration of the time my car was being serviced. Very much above and beyond the call (thanks again Nick!!). More
My car had been to another (non-dealer) service provider 3 times for the same recurring issue before I brought it to Hennessey. The Hennessey service providers found the problem immediately, fixed the core 3 times for the same recurring issue before I brought it to Hennessey. The Hennessey service providers found the problem immediately, fixed the core issue- instead of just treating symptoms- and got everything back up and running without any headaches. They were courteous, quick, and immensely helpful. I cannot recommend them enough. More
Let me start by saying that I NEVER take the time to review anyone (good or bad), but had to do it this time! I've never had a better experience at a dealership than Hennessy Lincoln. Big shout out review anyone (good or bad), but had to do it this time! I've never had a better experience at a dealership than Hennessy Lincoln. Big shout out to Andrew, Blake, and Darrell as they were all so human and professional. Nice to see that there are folks that will make effort for your business in a world where many dealerships choose not to. Lord knows cars are selling themselves, but you can't tell it by dealing with the folks at Hennessy. Do yourself a favor and pay them a visit for your next vehicle. They are the ONLY Lincoln dealer in Atlanta in my book! More
The sales dept will call you everyday and do whatever it takes to make the sale. Unfortunately, after the sale your importance level drops to below 0. I purchased a Certified Explorer Platinum from them takes to make the sale. Unfortunately, after the sale your importance level drops to below 0. I purchased a Certified Explorer Platinum from them and had multiple issues with the vehicle right away. The salesmen and sales manager swear they will take care of it, all while the service dept gives you the runaround for months on end. Don't expect calls or emails to be returned from the service manager. Don't expect a loaner because they just can't seem to ever find you one. Had the issue "escalated to the General Manager and Service Director" and guess what? No call or email from them either. Run dont walk away from this place More
Want to thank Elvia and the finance manager for being able to get my new business a line of credit. Had problems at two other dealerships. Should of came here first. able to get my new business a line of credit. Had problems at two other dealerships. Should of came here first. More