Hennessy Ford Lincoln Atlanta

I went to this Ford for the first time since owning my new/used car. I didn’t have any appointment but walked in and met Cedric who got me taken care of right away. He was great from start to finish. He w new/used car. I didn’t have any appointment but walked in and met Cedric who got me taken care of right away. He was great from start to finish. He was extremely communicative and kind. I had forgotten to mention I had an extended warranty until a Friday afternoon and he was able to get that settled up before the weekend so I wouldn’t be without my car for longer. With my last car I had a lot of issues at the end and definitely wasted some money on repairs at local shops so the detail and videos/quotes provided by Ford really put me at ease with repairs I wasn’t quite prepared for. I will absolutely try to have Cedric as my future advisor for all my service needs. He made the entire process a 10/10 experience. Had it not been for him I’m sure I would’ve had some more frustration with not having my car for a little and having some unexpected findings. Highly recommend both Cedric and Hennessy Ford Atlanta. More

Efficient service. Good communication. Andre Damon was easy to work with. Work was completed faster than I thought it would be. Good communication. Andre Damon was easy to work with. Work was completed faster than I thought it would be. More

Appreciated Antonio’s efforts to keep us updated throughout the process. The loaner car was very helpful. throughout the process. The loaner car was very helpful. More

I worked with Chrisy Johnson at the Ford dealership in Chamblee and she was very helpful and kind! I normally have a lot of anxiety having to deal with my car but made the experience easy! Chamblee and she was very helpful and kind! I normally have a lot of anxiety having to deal with my car but made the experience easy! More

Second time buyer. This location consistently provides a better deal and better service. Thanks to Chase and Andrew for making the experience so efficient and enjoyab This location consistently provides a better deal and better service. Thanks to Chase and Andrew for making the experience so efficient and enjoyable. More

This dealership will purposely dick you around for MONTHS. Have had to deal with them twice, had my care for over a month and had to fight tooth and nail to get any kind of decent communication. Someo MONTHS. Have had to deal with them twice, had my care for over a month and had to fight tooth and nail to get any kind of decent communication. Someone always told me contradicting information and could never get an answer. Dealership lied that they would refund a rental during a recall repair in which they are required to provide one. Said they would - kept “forgetting” for MONTHS and then said they couldn’t anymore. They are an exhausting group of people to deal with. Save yourself time by working with people with actual respect for their customers. More

Excellent customer service. Very professional and courteous staff. Will continue to use them to service my vehicle. Very professional and courteous staff. Will continue to use them to service my vehicle. More

Hennessy is easy to get to, provides professional service, has excellent waiting room, WIFI, working area and an observation area! service, has excellent waiting room, WIFI, working area and an observation area! More

Exceptional service and ease of the service department - great help woul definitely recommend this service department to anyone great help woul definitely recommend this service department to anyone More

The best dealership and service dept around. Besides the great service, everyone there is very friendly. Austin Dunn, my service dept man is very courteous and knowledgeable. He goes above Besides the great service, everyone there is very friendly. Austin Dunn, my service dept man is very courteous and knowledgeable. He goes above and beyond to make your visit enjoyable and answers all my questions. I drove for over 2 hours to get my car serviced because they’re the best. More