
Hennessy Ford Lincoln Atlanta
Atlanta, GA
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I was send car for check engine light. Without diagnostic they charged me $234. Dollars.They told me do some work not was check engine light related. Please stay out of this dealership.. Without diagnostic they charged me $234. Dollars.They told me do some work not was check engine light related. Please stay out of this dealership.. More
The GM, Dennis, wanted to gaslight me today and make me feel as if I'm the only one to ever complain about them. Wow. I bought a brand new 2025 Lincoln nautilus from here. 20 miles down the road and notic feel as if I'm the only one to ever complain about them. Wow. I bought a brand new 2025 Lincoln nautilus from here. 20 miles down the road and noticed a problem with the rotors. And for 5 months, l've been begging them to fix the problem. Even though I have warranty, they've have delayed and delayed. Andrew (sales manager) was attentive to the problem and assured me he would get this fixed even if it meant trading out my vehicle. I have text messages from him to prove this. But every time we spoke, he asked if l'd go ahead and do the survey and give him good scores because it gets him a bonus. The second I hit send on the survey, GHOSTED. Never heard from Andrew again. I have begged Dennis (GM) to reach out. Today, five months after this originally happened, I get a call. Rude. Arrogant. And straight gaslighting about the problem. It ended with "well I guess we don't know how to help and maybe another dealership can..." This is crazy. You spend $60,000 and then the second you sign, they are nowhere to be found. STAY AWAY from this dealership. If the leadership is this weak, just imagine how the overall experience will be. More
I had a regular maintenance service. Service and customer areas were nice and clean. Service was completed properly and inspection results were clearly explained. All at a good rate . Service and customer areas were nice and clean. Service was completed properly and inspection results were clearly explained. All at a good rate . More
I had a very good experience here. Austin, my Lincoln advisor, made sure everything I came in for was done in a respectable timeframe. I’ll definitely be coming here for my service in Austin, my Lincoln advisor, made sure everything I came in for was done in a respectable timeframe. I’ll definitely be coming here for my service in the future! More
Overall, all employees talked with were very cordial. Was told I would get my brake fluid flushed for the price paid. After returning home & viewing my receipt, I am not so sure I received what cordial. Was told I would get my brake fluid flushed for the price paid. After returning home & viewing my receipt, I am not so sure I received what I thought I was paying for. Unable to take the time to read the receipt, because the wait time was a bit excessive and I had to return in time to make sure my g-son didn't return from school to an empty home. Promised a car was, received m y vehicle back with an additional oil spot...smh More