Hennessy Cadillac
Duluth, GA
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Incredible sales experience! ! I highly recommend Hennessy Cadillac. The entire team was awesome! They took great care of my automotive needs. ! I highly recommend Hennessy Cadillac. The entire team was awesome! They took great care of my automotive needs. More
Wonderful experience. Salesman Roland Boughton was kind, professional, knowledgeable, and answered all of my questions, I bought a 2020 XT4 Sport and I’m absolutely thrill Salesman Roland Boughton was kind, professional, knowledgeable, and answered all of my questions, I bought a 2020 XT4 Sport and I’m absolutely thrilled with it. Driving home across Blood Mtn was awesome! It was a smooth ride and handled the curves well! I would definitely recommend purchasing your next vehicle at Hennessy Cadillac!! More
Avoid this dealership at all costs! ! My wife just drove over an hour to test drive and buy an Escalade. She had a blank check in hand. I talked to Matthew Thorpe this morning and had ev ! My wife just drove over an hour to test drive and buy an Escalade. She had a blank check in hand. I talked to Matthew Thorpe this morning and had everything arranged and let him know it was her birthday. She gets there and it was magically just sold. Matthew claimed she was just coming in for a possible test drive and that I didn’t ask him to hold it. That of course didn’t stop them from offering her a higher mileage more expensive vehicle! More
Can I review a salesman? Joe was wonderful. He was straightforward and professional. He gets five stars. However, when it came time to sign the deal we noted a 400-dollar fee Joe was wonderful. He was straightforward and professional. He gets five stars. However, when it came time to sign the deal we noted a 400-dollar fee for Apex protection and 800 dollar doc fee. The finance guy told us these were non negotiable fees. We did not want this Apex service. When we threatened to leave all of a sudden, these fees became negotiable. I don't appreciate a lack of integrity in business. I also didn't appreciate the flash of anger from the finance guy as he "reminded me" I had these figures prior to coming to Atlanta. Except- we didn't. The contract was texted to us as we drove. I did text back asking for these fees to be removed with no response. We literally went to dinner close by and got a call from the salesman offering more money off the fees we didn't want. Because-game. So after dinner we bought a car online from Cavana. Better deal, better car, no hidden fees and no unprofessional finance guy with a total lack of integrity. More
Please do not waste your time with this dealership especially the service department!!! Bought a 2018 XT5 in January, working with salesman Joey! I literally had to take this car back 5 times for the especially the service department!!! Bought a 2018 XT5 in January, working with salesman Joey! I literally had to take this car back 5 times for the same issue.. Brakes and inoperable sunroof. Each time I was told the problem was resolved. The car still shakes when stopping.. now I’m told I need Rotors! I was told this was a common problems with “ those type of cars”. Within 4 months two sunroof motors installed. I truly believe this car was a recent trade without the proper inspection and I was just throw into this deal. They so convincing by giving you a carfax report. Please by pass this place! Looking to trade… don’t care to be a Cadillac owner. A brand that I once loved! More
Wasted a trip from South Carolina to look at a xts. Got there and it was badly misrepresented. Never Again!!! They don't even know how to appraise a trade in!! Got there and it was badly misrepresented. Never Again!!! They don't even know how to appraise a trade in!! More
Overall experience was great from the warm greeting at the door, meeting our salesman, test driving and even finishing up with financing. Larry had us in and out of there in no time at all. Very knowledge the door, meeting our salesman, test driving and even finishing up with financing. Larry had us in and out of there in no time at all. Very knowledgeable and explained everything about my purchase. I would buy here again. More
Stay Far AWAY from Hennessy Cadilac in Duluth!!! My truck has been in the shop 10 times in 2 years and they still haven’t fixed my radio problem along with the skip on transmission that they say is a known i has been in the shop 10 times in 2 years and they still haven’t fixed my radio problem along with the skip on transmission that they say is a known issues. DONT WASTE YOUR MONEY GETTING A CPO vehicle from them. They lie about the coverage and can’t tell you what’s covered. I talked to the manager Loyld and and he said he has work there for 22 years and doesn’t even have in writing what’s covered. You over pay for horrible service and they can’t even fix the problem with their own cars. Stay away, you have been warned!!! More