Hennessy Cadillac

Hennessy is the best. Reggie Batts was so helpful and met all of our buying needs! He is an asset to the Cadillac brand. Reggie Batts was so helpful and met all of our buying needs! He is an asset to the Cadillac brand. More

Our sales person, Joseph, was very helpful, very courteous, and worked with us to help us get the deal that worked for us. courteous, and worked with us to help us get the deal that worked for us. More

Sergio was the absolute best. Thank you for your service. His service was excellent. See you again soon. Thank you for your service. His service was excellent. See you again soon. More

Great job, thanks Ron Harris for everything , you did and excellent job will be seeing you again excellent job will be seeing you again More

I recently had the pleasure of visiting Hennessy Cadillac and working with Kyle Shoemaker and Sergio Bermudez. I must say, it was an experience that exceeded all expectations. From the moment I stepped into and working with Kyle Shoemaker and Sergio Bermudez. I must say, it was an experience that exceeded all expectations. From the moment I stepped into their showroom in Duluth, I knew I was in for something special! Kyle’s professionalism is unparalleled and I left with the car of my dreams! More

Several Issues: - The car I inquired about "was just sold" - it was not what was advertised (they said it was a Cayman R, which is very specific and rare, they had a Cayman S) - Even though it was sol sold" - it was not what was advertised (they said it was a Cayman R, which is very specific and rare, they had a Cayman S) - Even though it was sold, and not the car advertised, their form email claimed "will be sending a video and details about the car" Seemed like just a lead gen exercise to me. More

Kyle Shoemaker made this deal so easy for me. I appreciate the time and help he gave me. I appreciate the time and help he gave me. More

Let me start with saying I'm only giving a 1 because my initial purchasing experience wasn't bad, but it went down hill from there. In August 2023 I purchased a 2020 XT6 and Let me also state that I reques initial purchasing experience wasn't bad, but it went down hill from there. In August 2023 I purchased a 2020 XT6 and Let me also state that I requested new tires as part as the purchase agreement. Well lets fast forward after having the car a few months, I had to bring the car in for an oil change and when I picked up my car they tell me I need 4 new tires! I had only driven the car at the time about 8k miles. After researching and bringing my car to several Tire shops I found out that I was never given new tires as I was told they were new. Even employees in their service department expressed that the tires were not new. I don't want throw anyone under the bus so I wont give any names. Afterwards I go back to my sells rep Reggie and express to him the issue. He then went to his manager Nubian. Nubian apparently goes and pulls the purchase agreement and see that is states new tires. He then says he has to dig a little deeper to figure out the issue, well he returns with paperwork with a serial number trying to convince me my tires were new. I explained to him I was suppose to get new tires on the vehicle when purchased but someone drop the ball and I never received new tires. He apologized and offered me my sells rep employee discount for tires. Mind you, this problem started the beginning of November, I am still waiting for the cost of the tires though I don't feel like I should have to pay for them. I've called left several messages no call backs, its like I have to stalk them calling over and over again getting the run around, its been awful. I was trying to be very patient though it was holiday season, but going into the second week of January same thing. Once the vehicle was purchased I was no longer a priority. I feel like they took full ADVANTAGE OF ME BECAUSE I WAS A SINGLE WOMAN. I start feeling like they were dodging & ignoring me and didn't want to take responsibility of what happened, so I decided to call corporate. I had to google the number because no one in the building knew corporates contact number which is crazy. I bought a luxury vehicle with out receiving a luxury experience. I beg you please save your self the headache and DO NOT PURCHASE AT THIS DEALERSHIP go to another Cadillac dealership, especially if your a woman. They will tell you anything to get the sale. If you must go there please bring a experienced man with you so they don't try to get over. They called me more times trying to close the deal then they have throughout this matter. I am a mother of 3. Its gotten to the point that I have to keep putting air in my tires while waiting on hearing back from corporate. I am so disgusted with this company. A few years ago I purchased a vehicle from Hennessy Honda but this experience has completely out weighed the good, so I will NOT be purchasing from ANY Hennessy dealership. Im currently looking to purchase a vehicle for my son and I will be sure to stay away from them. PLEASE FULLY READ REVIEW AND STAY AWAY!!!!!! More

I’ve contacted them twice about a CTSV Blackwing and they never got back to me I’m not gonna spend $100,000 on a car and start off like this never got back to me I’m not gonna spend $100,000 on a car and start off like this More

I inquired of a vehicle from Hennessy Cadillac. I received a response from Roxana…. She responded to all my questions in a timely manner…. Treated me as priority…. I was able to complete the purcha I received a response from Roxana…. She responded to all my questions in a timely manner…. Treated me as priority…. I was able to complete the purchase as a result. I have a luxurious vehicle! More