Hennessy Buick GMC
Morrow, GA
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Great experience with Ron I had made up my mind that if I was going to buy a used vehicle that I wanted a dependable, safe, and fun to drive one. Once I did my research, I kne I had made up my mind that if I was going to buy a used vehicle that I wanted a dependable, safe, and fun to drive one. Once I did my research, I knew that the 2016 Mazda CX-5 Grand Touring was for me. I just didn't know which dealership since there were several to choose from. I had my Capital One pre-approval in pocket and set out looking online. I left my info to express interest at several sites. Ron Raines at Hennessy Jonesboro, GA won the nod. Why? He reached out via email and followed up by emailing me info with Mazda's to consider. He was persistent and consistent, but not pushy, The other dealerships never answered any questions that I asked, but would keep reaching out asking me to come in without sending vehicles for me to consider. They did not seem interested in what I wanted or who I was. They just wanted me in their shop. When I showed up at Hennessy, Ron was on a call, but once he completed the call, he went to work. He was tireless and patient in getting me what I wanted. He never tried to oversale me and he had a great conversation that showed his human side. I walked away with a Mazda CX-5 that is perfect for me and what I wanted. I highly recommend Ron Raines and Hennessy Buick, GMC, Mazda. Just ask for Ron Raines and walk away with what you wanted not what someone talked you into. I should add that Gerren was easy to work with and worked out some magic too. Thanks Ron, Gerren, and Hennessy. G.Brown More
I had to have my car repaired due to a hit and run (no fault of mine). I absolutely love Bob Hurst he is just a really great guy and always takes care of me. He has a wonderful energy ! As a customer it r fault of mine). I absolutely love Bob Hurst he is just a really great guy and always takes care of me. He has a wonderful energy ! As a customer it really matters how an establishment makes you feel. I thank God for people like Bob. More
Cynthia Bell did Well. Cynthia took great care of me to resolve my issue. Come to find out nothing was really wrong with my car I just needed a tutorial. Cynthia took great care of me to resolve my issue. Come to find out nothing was really wrong with my car I just needed a tutorial. More
The buying experience for the dealership, I thought the salesperson and staff were professional. Daune Beard was personable and Courteous made me feel at home. . salesperson and staff were professional. Daune Beard was personable and Courteous made me feel at home. . More
Great dealer , they provide attention to customer’s needs and willing to go the extra mile to make sure to meet customers’s requirements and expe citations. and willing to go the extra mile to make sure to meet customers’s requirements and expe citations. More
I ad to call three times to request a service appointment. Was plan ed on hold but could hear people talking in the background. Called again and was sent to a. voicemail and the third time was co appointment. Was plan ed on hold but could hear people talking in the background. Called again and was sent to a. voicemail and the third time was connected to a service rep after complaing to the operator voicemail More
It was an experience! But the car salesmen was knowledgeable about getting the best deal for me with what he had to work with . It took a while but he stuck with me all day! I am very pleased with knowledgeable about getting the best deal for me with what he had to work with . It took a while but he stuck with me all day! I am very pleased with my new automobile, thanks to Kevin Johnson! More
Recall on transmission. Bob Allen was very professional, very easy to deal with, and provided informative information about the recall. Great service department, very comfort Bob Allen was very professional, very easy to deal with, and provided informative information about the recall. Great service department, very comfortable in dealership while waiting. More
recall of air bag I like Hennessy very much. My rep Joyce was efficient and did her job well. I was finished in 1 1/2 hrs. and was very pleased. I like Hennessy very much. My rep Joyce was efficient and did her job well. I was finished in 1 1/2 hrs. and was very pleased. More