Hennessy Buick GMC

oil change and tire rotation I have been very pleased with the service and friendliness. The employees are always very helpful. I really like this dealership but I do wish one was I have been very pleased with the service and friendliness. The employees are always very helpful. I really like this dealership but I do wish one was closer to me. More

very disappointed I brought my vehicle in due to warning lights and also wanted it checked out for other potential problems. I was advised by Ms, Bell the multi-point i I brought my vehicle in due to warning lights and also wanted it checked out for other potential problems. I was advised by Ms, Bell the multi-point inspection is included on all vehicles. I waited from 0930 to 1200, paid the diagnostic fee, and went home. When I looked at the paperwork the multi-point inspection was not included. I called Ms. Bell and was told she thought she stapled it to my receipt and to drive back to pick it up. I asked if she could email it and was told there are too many pages to email. I drove back at 1500 and was told she must have stapled my inspection to another customers receipt. She then printed another copy that was only 3 pages. I walked to the parking lot and noticed the inspection page was blank. I went back in and was told a blank report must mean the mechanic found no issues. I have a 2009 vehicle with some known issues but they were not indicated on the report. Ms Bell then drew a line down the left side of the paper indicating all items were inspected and deemed good condition. She then told me the mechanics just visually inspect the vehicle and do not test the functionality. I pointed to the inspection report that states "verify operation," She advised I come back on Monday for "re-inspection." I asked if the mechanic can just fill the report out today and was told he was gone for the day. More

When we ought the car, we thought that everything was done. The car had not passed emissions. So I had to travel from Stone Mountain to have them do something that should have been done before the suv w done. The car had not passed emissions. So I had to travel from Stone Mountain to have them do something that should have been done before the suv was sold. Before the issue was resolved, the tag expired. Had to pay for it out of my pocket(Waiting on When we bought the suv it was missing a wheel cover. We were told we would get those to you. It is now over a month and no wheel overs. More

Joyce was warm and helpful. Im pleased with the service she provided. 25 words does seem to be alot thought to descibe my experience maybe you could update that! she provided. 25 words does seem to be alot thought to descibe my experience maybe you could update that! More

Excellent car buying experience! This car buying experience was really enjoyable! Michael Tate was patient and knowledgeable! He made it easy! Thank you so much! I love my Mazda CX-5! This car buying experience was really enjoyable! Michael Tate was patient and knowledgeable! He made it easy! Thank you so much! I love my Mazda CX-5! More

Duane spent a lot of time with us, putting the car on the rack for us to see the underside was appreciated. Y’all found lower financing for me than my preapproval. We drove three hours each way and were glad rack for us to see the underside was appreciated. Y’all found lower financing for me than my preapproval. We drove three hours each way and were glad we did! More

Timely follow up and communication. Duane was able to help meet my needs. The process was painless and thorough from start to finish. Thank you help meet my needs. The process was painless and thorough from start to finish. Thank you More

Pleasant Experience Joyce Ford and Tim were very professional and personable. They took the time to explain the problem and offered suggestions to prevent it occurring in Joyce Ford and Tim were very professional and personable. They took the time to explain the problem and offered suggestions to prevent it occurring in the future. More

My personal rep. Joyce was very nice and answered all the questions I had, promptly. Nice staff, great service! I would recommend this Dealership to anyone in need of service! questions I had, promptly. Nice staff, great service! I would recommend this Dealership to anyone in need of service! More