Back

Hennessy Buick GMC

Morrow, GA

not yet
rated
2,789 Reviews

7261 Jonesboro Rd

Morrow, GA

30260

Directions

By Type

Showing 2,789 reviews

December 28, 2016

Most excellent A very pleasant car purchase experience!! Billy Simmons was great!! It was easy, no pressure , quick and satisfying. I will definitely advise a frie More

by Dawgcharger70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance the finance guy, Billy Simmons
December 28, 2016

Very quick, clear, understandable and easy experience. Damon was very helpful in the process of acquiring my new GMC Yukon XL Denali. I knew exactly the vehicle I wanted when arriving at the dealership an More

by JayYukon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Carter
December 28, 2016

Excellent Customer Service I live out of state and had seen an Impala online that I was really interested in. I contacted the dealership through email and they quickly responded More

by Flakester825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Menefere- excellent service!!, Omar Cash
December 27, 2016

Fantastic Great experience working with Ron G, I wouldn't care where he is working, I would go visit him he is a great sales person, Thanks again Ron G More

by Gbrand123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Geraci
December 26, 2016

Wasted time I will just write my experience- Saturday December 17th 2016. Go to look at 2015 f-250. Battery is dead for test ride. Salesman has it jumped off. Lik More

by Walter kaurin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Cash, Billy Simmons
Dec 28, 2016 -

Hennessy Buick GMC responded

We are sorry that your experience here at Hennessy of Southlake was not 100% positive. We did in fact send a technician to you directly to replace the dead battery as soon as you called and unfortunately when you replace a battery the computer needs to run through a cycles sometimes causing check engine lights to come on until the drive cycle is complete and the computer resets. We did approve the return of your vehicle and authorized the full refund and unfortunately with the Holiday Schedule we had no one at the dealership over Christmas weekend. We had to wait until your check cleared before we could issue a refund due to the fact that your check hadn't cleared your bank yet. This down payment has been fully refunded. We hope you have a Happy New Year!

December 25, 2016

buying a used car and service follow up sales people friendly, professional and helpful showroom clean and comfortable, service dept took care of my needs. complementary coffee and water a n More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Freightman, Billy Simmons
December 25, 2016

Great Experience Great experience, everyone was very friendly and helpful. The car we wanted to purchase was sold when we got there, but Mr Simmons said not to worry b More

by Ashley92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Higgins, Billy Simmons
December 22, 2016

Great experience This was a great experience. Lamont Snead is very professional & knowledgeable. He helped me to get the car I've wanted for so long. Everyone was pol More

by casam1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Snead
December 21, 2016

Great Experience! Recently purchased 2011 Mazda MX5. Great buy! Few esthetics issues, no problem! Repaired! Washer fluid cover needed, no problem! Great to work with so More

by Diddydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Freightman
December 21, 2016

Great salesman and overall fantastic experience! Had a great salesman in Alon Bazini. He took the time to go over our options and helped us find the vehicle we wanted. After purchasing the vehicle, More

by ryan_mcclendon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Bazini
...
69
...