Hennessy Buick GMC

Thank you for restoring my hope in Humanity.  It took me almost a month to write this review because I could not find the words to express my feelings about what I experience as a customer at thi  It took me almost a month to write this review because I could not find the words to express my feelings about what I experience as a customer at this dealership . Two people in particular Michael Tate and Hector have become like family to me. My husband chose Hennessy for me to purchase a vehicle. I went in blind, I had never heard of the Hennessy Dealership and I didn't know anyone who had purchased a vehicle from them, so I was a bit skeptical because I have dealt with some shady people at orher car dealerships. I was greeted by Michael Tate who helped us to look for a vehicle. He was extremely kind and professional throughout the entire business transaction. Within two weeks of purchasing the vehicle, I started having problems with the car shaking and cutting off. I called Michael Tate who told me to call him if I had any issues with the vehicle or any questions. He was extremely concerned and catered to my needs. He spoke with Hector who told him to advise me to bring the car back to the dealership. When I arrived ,  I thought that I was going to be there all day, but  they had a loaner vehicle waiting for me  and I was in and out within 15 minutes. Their mechanics checked my car from router to tutor and were confident that they fixed the problem, only for me to run into issues again with my vehicle. Again I was asked by Michael Tate if I needed a tow or could I bring it in, I drove the vehicle back. They had my vehicle again, for several weeks they kept trying to find what the root of the problem was. Each time I took my vehicle to them they made sure that I had a clean, dependable, newer model loaner vehicle to drive. Once of their mechanics ran into a dead end and felt as though they could not service the car and feel confident that it would run good, Hector advised me to take it to another dealership for other mechanics to look at it and they will pay for it. They did just that, they paid for it! Sadly however, after taking it to two other dealerships, none of the mechanics could figure out what the problem was with my car. I shot Michael Tate a text message asking him to inform their mechanics not to feel bad because no mechanic was able to figure out what was wrong with the vehicle. Michael discussed my issue with Hector and they told me to bring the vehicle back in to the dealership and to pick out another vehicle. They not only help me to find a dependable   vehicle that I love oh, AND they paid off my vehicle that I purchased from them the first time. I truly appreciate them and was moved to tears several times when I thought of how honest they were and how they treated me like family! Knowing that it was well within their rights to have said "You bought the vehicle As Is." I would advise eveyone to purchase a vehicle from Hennessy Auto Sales - they have integrity, they're honest, they are caring and professional individuals. By the way I feel obligated to add that I have not had any problems out of my new vehicle. I will be back when I am in the market for another vehicle in the future. More

New Mazda 3 Touring purchase We just purchased another car from Hennessy Mazda. Ron Geraci has always been friendly with us and makes the process of purchasing a car easier. Lov We just purchased another car from Hennessy Mazda. Ron Geraci has always been friendly with us and makes the process of purchasing a car easier. Love our new Soul Red Mazda 3 Touring. If you are looking to buy a new car please ask for Ron. More

Buying Experience I live over 2 hours away from this dealership and I called Monday morning and was immediately assisted. I worked with two separate people both by the I live over 2 hours away from this dealership and I called Monday morning and was immediately assisted. I worked with two separate people both by the name of Chris. Hands down the BEST car buying experience I have ever had. We discussed numbers over the phone to ensure it was in my budget and when I got there the number presented over the phone was still the same! ( How rare is that- a car dealership honoring their amount presented). I would absolutely recommend this dealership to friends and family. Thanks for an awesome,no pressure, easy going, and fun buying experience! Excited to be a part of the Hennessy- Mazda family. More

Probably the best experience I had at a larger dealership I normally have issues with sale personnel at dealership, but was very surprised and please with my experience with Ron. He was very knowledgeable, v I normally have issues with sale personnel at dealership, but was very surprised and please with my experience with Ron. He was very knowledgeable, very friendly and very helpful. We bought a Mazda CX5 from him mainly due to his personality and his willingness to help speed up the process as much as he could. Thank You so much Ron More

Everyone was so nice and respectful! We sent an online message about a 2015 4Runner they had for sale. Mike Reyes contacted me right away. He was so nice and respectful. He made the proce We sent an online message about a 2015 4Runner they had for sale. Mike Reyes contacted me right away. He was so nice and respectful. He made the process so easy for us. We met him at the dealership on a Friday night at 7pm and we were out by 8:45pm with our new car. Sang Kim from finance explained everything to us and made the dreaded "signing" process very pleasant. Thank you again for everything. We had a complicated situation and they made it easy. More

I like their level of respect for customers While I did not buy a car on my visit today, I do have to mention that I would not hesitate to come back to this dealership for a Mazda, Buick, or GMC While I did not buy a car on my visit today, I do have to mention that I would not hesitate to come back to this dealership for a Mazda, Buick, or GMC; and I will refer them to any friends seeking a new or used car. The reason is that they are very up front, respectful, and not a high pressure place (at least as far as my visit went). I went to see a used car and felt it was a bit more rough around the edges than I was willing to take. And there really was not a good alternative on the lot. While they did suggest a few other cars, it was done in a way that was not high pressure or treating me like an adversary (as some equivalent dealers would do). Really nice people. I wish all car dealers were this way. I can see why the Google reviews and DealerRater reviews are so high. I wish them much success and recommend them to anyone apprehensive about the car buying experience. More