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Hennessy Buick GMC
Morrow, GA
2,789 Reviews
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August 05, 2013
Just a quick note to let you know that I have purchased 2 vehicles from Hennessy. A 1010 Enclave and traded it in for a 2012 Enclave. My experience with Sales, service and finance were excellent. I have purc vehicles from Hennessy. A 1010 Enclave and traded it in for a 2012 Enclave. My experience with Sales, service and finance were excellent. I have purchased and leased many vehicles through the years and have never had a more pleasant and personal touch. Ron Geraci, our sales executive could not have been more engaging, pleasant, and helpful. Hats off for the whole , they were great. More
by MarkScanlon77
Employees Worked With
Ron Geraci
August 04, 2013
This was the worst experience I have ever had at a car dealership. However, the sales man Chris was extremely nice. We bought a 2013 Ford Edge that was supposedly "certified". The car was a mess inside an dealership. However, the sales man Chris was extremely nice. We bought a 2013 Ford Edge that was supposedly "certified". The car was a mess inside and i was told it would be detailed after we purchased it. It was filthy still and I detailed it when I got home. Also, we waited around for quite some time while you guys fixed the scratches on the outside of the car. When we asked the used car sales manager when it would be done he would act like he had no idea what was happening with it. He would tell us "oh 15 more minutes" and the sales man would say "two hours". No communication or organization ever went on. They just wanted us to buy the car and leave. The next day an alert came on of LOW TIRE PRESSURE. We had the auto manager at SEARS check it and he showed us that the tires were in bad shape. The tires on the $28,000 car we bought were completely worn in on the insides because the alignment had been wrong. You guys were willing to look at them again after I drove another hour south to the dealership with no compensated gas. I had to sit at the dealership with a two year old for five hours so they could "look the car over" even after we got a second opinion on the tires and took pictures of the wear and tear. Clearly the tires needed to be replaced. I asked the sales man if he would please have them look everything over once more even though it was already "certified". He obliged and eventually you guys replaced all four tires. He also offered two free oil changes but we live an hour north and would not be back for an oil change. Five hours later, just in time for rush hour traffic through downtown, I left praying it was my last time back. As I was vacuuming the car I noticed the backseat-behind the drivers seat-seatbelt was completely cut off in the middle. I called the manager and informed him that our sales rep had sat in that very seat during our test drive and never said anything. He said "oh well our guys don't wear seat belts in the back seat." He told me he would order the part and call me for YET ANOTHER HOUR DRIVE SOUTH TO THE DEALERSHIP. We honestly don't want to come back but we do not feel it is our financial responsibility to fix another issue. In summary, it appears that the used cars at your lot are not certified or checked in any way before selling. I was not treated like someone should be treated after spending $28,000, or any amount of money for that matter. I love the car itself but I will not recommend this place to anyone I care about. More
by brittperr
Employees Worked With
Mike-manager
August 04, 2013
Purchased a vehicle to surprise my wife for our anniversary and these guys made it sweatless for me. The best car buying experience I have ever had! anniversary and these guys made it sweatless for me. The best car buying experience I have ever had! More
by rickpam8283
Employees Worked With
Marvin Freightman
August 04, 2013
My husband and I had been looking for a Yukon Xl for the last two mths. Found the best features and price at Henessy GMC. Our initial contact was with Damon Carter, but we meet with Ron G at the dealershi last two mths. Found the best features and price at Henessy GMC. Our initial contact was with Damon Carter, but we meet with Ron G at the dealership. We found the experience to be non aggresssive. Ron was honest and helpful. Our experience with Ron was such a great experience we bought a second vehicle the next day. Would definitely recommend Ron G and Henessy GMC to my family and friends. More
by legend8161
Employees Worked With
Damon Carter, Ron Geraci
August 03, 2013
My husband and I drove over 400 miles earlier to trade in our truck for a newer and more efficient one and Brandon made our search very easy and worth the trip. We stopped at a couple other dealerships on ou our truck for a newer and more efficient one and Brandon made our search very easy and worth the trip. We stopped at a couple other dealerships on our way to Hennessy and we were very dissapointed and frustrated on what we found and how we were treated at the other dealerahips. The finance manager, Mike Brantley, was very friendly and went into detail about everything without trying to take advantage of us and being to pushy with selling additional warranties. We did however end up purchasing an extended warranty. We have never traveled to purchase a vehicle before but the treatment we recieved at Hennessy made it worth every mile. We'll be back in a couple years! More
by FM2500
Employees Worked With
Brandon Bailey
August 03, 2013
RON G was very helpful in this tranistion of my GMC RON G was very helpful in this tranistion of my GMC Sierra. He professional and patience their was no rushing or pressure, to purchase anything. Ron RON G was very helpful in this tranistion of my GMC Sierra. He professional and patience their was no rushing or pressure, to purchase anything. Ron G is truly an assect to Hennessey and I wish him the very best More
by jameso99
Employees Worked With
Ron Geraci
August 02, 2013
The purchase of my used Toyota Highlander was a very easy and pleasant experience at Hennessy of Southlake with the help of Jim Hitchcock. He was most professional and helpful and moved the process along swi and pleasant experience at Hennessy of Southlake with the help of Jim Hitchcock. He was most professional and helpful and moved the process along swiftly. Also, many thanks to Mike Brantley in financing for the great interest rate and courtesy he extended to me. I am very happy with my purchase. More
by ElizabethRyan
Employees Worked With
Mike Brantley, Jim Hitchcock
August 01, 2013
We looked all over the metro area for a car for our daughter. Compared to other dealers, Hennessy was phenomenal. There was no sales pressure. We looked at several different cars and visited two time daughter. Compared to other dealers, Hennessy was phenomenal. There was no sales pressure. We looked at several different cars and visited two times before making a decision. Prices are firm, but competitive. We felt like we got the best car at the best price when comparing this dealer to others we visited, especially considering the mileage and condition of the vehicles. We will be shopping for another car in the next nine months and I will not even bother to look anywhere else. It was that easy! More
by tlterm
Employees Worked With
Mike Novotny
August 01, 2013
My experience with Hennessy Mazda was great due to the professionalism and friendliness of all of the staff. I especially enjoyed the experience with Marvin Freightman and Larry Bass. They were both ver professionalism and friendliness of all of the staff. I especially enjoyed the experience with Marvin Freightman and Larry Bass. They were both very knowledgeable and helpful with making my auto purchases. Your facility is neat and clean and has toys and a playground that helped entertain my grandchildren while we conducted business. Yes I would and have recommended this dealership to friends, family and co-workers. Thank you all for all of your help. More
by vw72fish
Employees Worked With
Marvin Freightman, Ron Geraci
July 31, 2013
We did a lot of research into our purchase and Hennessy kept coming up with the best price. Even though the drive was 3 hours we decided to make the trip. We were not disappointed at all. Roy Fuller was ou kept coming up with the best price. Even though the drive was 3 hours we decided to make the trip. We were not disappointed at all. Roy Fuller was our salesman and he couldn't have been nicer. The whole experience was great all the way down to signing the paperwork with Henry. I'm very happy with the vehicle as well and will most definitely look to Hennessy in the future. More
by skelton1m
Employees Worked With
Roy Fuller
