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Hennessy Buick GMC
Morrow, GA
2,789 Reviews
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September 17, 2019
Experience was okay Went in to the dealership looking at a specific car. Very nice dealership, with many different vehicle options available onsite. Sales representative Went in to the dealership looking at a specific car. Very nice dealership, with many different vehicle options available onsite. Sales representative met us in the office and had the car ready for test drive. Nice enough sales guy. When it came to discussing price, there was no room for haggling according to him. The price I found online and everything I was pre-approved for went fine, however they threw in a dealership fee that I really didn't care for, but it wasn't huge. My biggest complaint would be the sales person didn't really answer questions well and brushed over a few things while we were signing. Probably just wanting to complete the sale and move on, which is fine but did feel like we weren't being listened to or heard. Not the best customer service experience but not the worst (obviously because we bought). More
by JAMES.ADAMS012
Verified CustomerEmployees Worked With
Dayo Bello
September 16, 2019
Great Customer Service Working with Bob in your Service Department has always been a pleasure. I can drop my truck off for service ow warranty work and know that it is in g Working with Bob in your Service Department has always been a pleasure. I can drop my truck off for service ow warranty work and know that it is in good hands. I will get regular updates letting me know what they have found and when they think it will be ready for me to pick up. Keep up the great work! Lee More
by LEE.MATHES55
Employees Worked With
Bob Allen
September 15, 2019
Cut corners everywhere they can They will cut corners wherever they can and blatantly lie to your face. They will tell you that they did something when they had not...They also will They will cut corners wherever they can and blatantly lie to your face. They will tell you that they did something when they had not...They also will try to scam you on numbers so pay attention to the paper work. More
by TECH12012BET
Employees Worked With
Markus Bryant
September 14, 2019
Excellent Service was excellent. My Mazda CX-5 was damaged in an accident. Hennessy was Very informative, thorough, and Bob kept me updated on the day to day of Service was excellent. My Mazda CX-5 was damaged in an accident. Hennessy was Very informative, thorough, and Bob kept me updated on the day to day of my vehicle repairs. “Bossy” (my vehicle) looks like it did the day I purchased her. I’m very satisfied! More
by stepfnycooper.sc
Employees Worked With
Bob Allen
September 14, 2019
FIRST CLASS DEALERSHIP Great selection very knowledgeable sales and support staff. Excellent follow up post sale.Will surely recommend to friends and family. Thank you for t Great selection very knowledgeable sales and support staff. Excellent follow up post sale.Will surely recommend to friends and family. Thank you for the most pleasant DENALI shopping experience! More
by JIMMYWHORTON
Employees Worked With
Bernard Hill, Ivan Smith, Sandra Speller
September 13, 2019
Great dealership This is our third GMC Yukon Yukon xl bought from this dealership. We are really happy with price, selection and customer service! Would definitely pu This is our third GMC Yukon Yukon xl bought from this dealership. We are really happy with price, selection and customer service! Would definitely purchase a car through them again. More
by JAIME
Employees Worked With
Bob Allen, Juan Vicioso
September 13, 2019
Exellent service !!! Loved the service, everyone is so nice. I reccomend it to anyone buying a new/used car. I will be doing business with them in the future. Loved the service, everyone is so nice. I reccomend it to anyone buying a new/used car. I will be doing business with them in the future. More
by HONDABLUNT
Employees Worked With
Michael Tate
September 12, 2019
They are okayish There is something about the service team here that I just don't trust. If you are a single woman, I'd recommend finding another GM service location. There is something about the service team here that I just don't trust. If you are a single woman, I'd recommend finding another GM service location. The all male service sales team will try to over talk you, say things that aren't true, but once called out will not own their erroneous statements. I've come here sparingly and don't have any issues with the actual service that has been performed, but I do have a problem with trying to be sold, spoken to as if I'm not intelligent, and the obvious lying that ensues. Noteworthy to add: years ago this dealership tried to charge me $1,200 for a repair when my car was approx 1,000 miles out of warranty. A man that worked there pulled me to the side and told me he used to work for another Atlanta area GM location and told me the service manager there and his team are excellent. He told me to bring my car there and see what he can do for me. Went to the other location and they did the repair under warranty. Says a lot. More
by JAZ_A
Employees Worked With
Bob Allen
September 12, 2019
Awesome My experience was Awesome! I have to admit the service is awesome there at Hennessy. My sales rep Lamont Rhodes told me: "I work for you Mrs McClary p My experience was Awesome! I have to admit the service is awesome there at Hennessy. My sales rep Lamont Rhodes told me: "I work for you Mrs McClary period" and he really did make us feel like he was our personal agent. He worked hard to get us in the right vehicle the one we wanted, his attitude was great.he explained the process everything was on point with Lamont he was friendly he knew his business and I never felt like he was just trying to make a sale. I appreciated the attention he gave us, I could tell he cared for real about what our goal was and wanted to help us get it. I have purchased many cars in my life time I have gone to many dealerships. My credit is Not that great and I don't have have alot of money. But I can truly say Hennessy did us right. I got the car I wanted, awesome service, and made a few new friends out the deal so I'm Happy. Yes I will recommend you guys highly to everyone. Thank you so much. More
by Ladi McClary
Employees Worked With
Lamont Rhodes
September 12, 2019
Horrible I spent almost $2000 for repairs and my vehicle was not repaired. This is after a certified service person and mechanic diagnosed my problem to tell I spent almost $2000 for repairs and my vehicle was not repaired. This is after a certified service person and mechanic diagnosed my problem to tell me what is wrong with my vehicle. More
by HAMPTONSTAPLES
Employees Worked With
Bob Allen
