Hennessy Buick GMC

Like most people, I do not like dealing with car salesman. But Ron "G" changed that around for me. He made buying a new car simple and a pleasure. He is friendly and I believe to be a very honest ma salesman. But Ron "G" changed that around for me. He made buying a new car simple and a pleasure. He is friendly and I believe to be a very honest man. I would say come here first and talk to Ron. See what he can do for you. He will treat you like family! More

I had a great buying experience with Ron Geraci at Hennesy of Southlake GMC. He at no time pressured me into purchasing my new truck. The dealership had a very family friendly environment. I would hig Hennesy of Southlake GMC. He at no time pressured me into purchasing my new truck. The dealership had a very family friendly environment. I would highly recommend visiting this dealership and seeing Ron if you are in the market for purchasing a new vehicle. More

An extended "THANK YOU". I drove 4 1/2 An extended "THANK YOU". I drove 4 1/2 hours, from Tuscaloosa, Alabama to Morrow, GA, to check out and possibly make the purchase of a 2011 CTS C An extended "THANK YOU". I drove 4 1/2 hours, from Tuscaloosa, Alabama to Morrow, GA, to check out and possibly make the purchase of a 2011 CTS Coupe, that I had viewed on-line. Mr. Jim Hitchcock, my Sales Consultant, was ready when I arrived. He was professional, helpful, polite as was all the staff I came in contact with. Jim even did a follow up e-Mail to see how I and the car was doing after the sale. That's top-notch customer service. Again, THANK YOU. I also want to thank Mr. Mike Brantley, my Business Manager in financing, for his professional efforts to get me close to the needed interest rate and monthly payment. I appreciate the professional customer service extended by Hennessy's staff. And I would highly recommend Hennessy Mazda Buick GMC and particularly Mr. Jim Hitchcock and Mr. Mike Brantley to anyone in need for an auto. I feel like I was treated fairly, given a fair price, and interest rate. To-date we really like and we are enjoying the car. Thank you, Charles E. Jones More

-Honored USAA car buying service price -Dog-friendly -Honored USAA car buying service price -Dog-friendly atmosphere -Test drive was enjoyable; demonstrated features of the car -Financing took longer -Honored USAA car buying service price -Dog-friendly atmosphere -Test drive was enjoyable; demonstrated features of the car -Financing took longer than expected, but it wasn't a big deal -Overall great experience and I would recommend them More

After months of passively searching for a specific car in a specific price range, I found it here. By far the best price for a great quality pre-owned vehicle. The sales team was very friendly every time I v a specific price range, I found it here. By far the best price for a great quality pre-owned vehicle. The sales team was very friendly every time I visited, and I didn't feel pressured to buy or look at anything more than what I was there to see. The online video describing the vehicle, prior to my visit, is what convinced me to take a closer look. They were clear, thorough, and didn't hide imperfections (a few dings, no biggie to me). When finalizing the sale, they were patient, helpful, and very friendly. I appreciated that they stayed late in order to make my purchase experience smooth and not feel too rushed out the door. More

Our experience at this dealership was great!!! It is #1 in our book. Mike Novotny demonstrated nothing but top notch service. Thank you Mike!! The car was exactly what we saw on the internet. Thank you H in our book. Mike Novotny demonstrated nothing but top notch service. Thank you Mike!! The car was exactly what we saw on the internet. Thank you Hennessy is Southlake!! Herman H. More

Kevin was great working on finding a car that I wanted. He called two weeks later to let me know that the car was there. Kevin attended to all the details of the car even ensuring that the car had a new b He called two weeks later to let me know that the car was there. Kevin attended to all the details of the car even ensuring that the car had a new battery and newly washed! The dealership even called to setup a free trail subscription to XM radio. Everyone was very professional and made sure that I got the best financial deal and extended warranty to fit my needs. I gave my boss Kevin's business card when she commented on my car and where did I get it. Hope Kevin hears from her, because he will find her the best car and the dealership will find the best financial deal too. More

I looked for a Buick LaCrosse for my mom. I spoke with Ron Geraci and Jim Hitchcock, and they both very nice and made me feel, very comfortable about the car buying experience for my mom. They took time t Ron Geraci and Jim Hitchcock, and they both very nice and made me feel, very comfortable about the car buying experience for my mom. They took time to explain the features on the car to my mom, and never made us feel that they were too busy to help us. I would recommend buying a car from Ron and Jim, to any of my friends and family. More

Let me begin by saying that, as my husband will tell you, I am very picky and strong willed. Working in a family business has made me realize that the first contact with the customer is the most important a I am very picky and strong willed. Working in a family business has made me realize that the first contact with the customer is the most important and one that will last. If you do not look me in the eyes, introduce yourself and shake my hand, forget it - you have just lost not only a sale, but a recommendation and depending on your attitude, you have also earned a phone call from me to your manager/owner. Now to the good stuff: After an exhausting search, my husband and I decided to visit two dealerships that seemed to have the inventory we were looking for. Our first contact with Hennessey at Southlake was through Ron Geraci via internet sales. The immediate contact with Ron was the first sign that this was a professional dealership and a person that wanted to help us not because of a commission but because he cared. I ask a lot of questions and my husband asks even more and Ron was able to answer every question and with a great deal of patience, thankfully. Once we arrived at Hennessey, we were greeted by Ron who introduced us to John Allen. Our experience with John was very similar; he was patient with all of our questions, able to answer each one and there was NO PRESSURE from either Ron or John. Before making a decision, my husband and I went to the second dealership - BIG MISTAKE - HUGE! We knew immediately that we did not belong at that place (the salesman was trying to sell us a vehicle without even knowing the vehicle - we had to tell him what year the vehicle was!) Obviously, I called Ron and John and asked if it was too late to come back and drive the GMC Terrain. They were very accommodating. Needless to say, we left that night with a brand new vehicle that had everything I wanted. They are great. As evidence of true customer support, I was worried about my warranty and I called Ron not realizing he was on vacation. Ron returned my call, explained he was on vacation (I was embarrassed) but he still answered my question and followed up with me when he returned to the office. Admit it, how many people do you know that returns customers calls while on vacation???? I know of one - Ron. I am looking for a vehicle for my son and guess where I am going? You got it - Hennessey at Southlake. One more positive comment - The same salesmen are still working at Hennessey unlike other dealerships where you see new faces every month. Thank you Ron, John and Hennessey of Southlake. I have nothing to worry about when I get ready to make another purchase. Kristi and Jeff More

My husband and I contacted 2 local dealerships inquiring about GMC Yukons before calling Ron Geraci at Hennessy. One of those dealerships never contacted us again. The other one called a week after Ron ha about GMC Yukons before calling Ron Geraci at Hennessy. One of those dealerships never contacted us again. The other one called a week after Ron had already made the sale. Ron followed up our first phone call with emails and one of those emails let us know he could offer us a better price. This transaction was probably the easiest car purchase we ever experienced. Thanks Ron. More