Hennessy Buick GMC

Great service I received outstanding service. Everyone was happy and enjoyed helping me. It is great to have people that are very interested in sharing informatio I received outstanding service. Everyone was happy and enjoyed helping me. It is great to have people that are very interested in sharing information about their job. More

service shop repair the representative was patience, kind, informative and he knew how to handle my repair for an extended warranty repair job. I received a loaner car t the representative was patience, kind, informative and he knew how to handle my repair for an extended warranty repair job. I received a loaner car that drove very nice and in style. I did not mind waiting for the repairs. More

Good place Bought 2 different cars from here. Good prices and good service. If you're looking for some of the best priced Mazdas, this is the place to go Bought 2 different cars from here. Good prices and good service. If you're looking for some of the best priced Mazdas, this is the place to go More

Liars and no follow up when issues came up. The salesperson I worked with lied to me repeatedly about Resistall, mileage on the car, delivery expectations, and more. I paid for the car in full. The salesperson I worked with lied to me repeatedly about Resistall, mileage on the car, delivery expectations, and more. I paid for the car in full. Once the car was delivered to me, it had blue pen on the white leather passenger seat (and this is when the salesperson FINALLY admitted Resistall - or something similar - WAS in fact already on the car, after I had expressed multiple times that I didn't want it and he said I was not paying for it (I WAS). Later the General Manager confirmed they put Resistall on ALL their cars. Additionally, they said the car had 2 miles on it (reflected in all my paperwork) - BUT upon delivery, there were 97 miles on the car. WHO DROVE IT 95 miles? Starting the day after delivery - the front passenger tire went flat 3 times in the first 4 days while sitting in my garage. I had to call Mazda roadside assistance multiple times - took the car in twice and they couldn't find a leak - then after giving my local dealer the car for 2 days, they found a pinhole leak caused by a wire - so I paid $50 for a tire repair on a car I hadn't even driven yet. There was NO follow up on these issues from anyone at Hennessey and I left multiple voice mails about them (hey, they already had my money right?). In addition, I had to chase Hennessey for Certificate of Origin paperwork so I could get my title. At the very least --- if you live out of state, do NOT work with this dealership. P.S. I CAN'T EVEN SELECT "MAZDA" in the survey below for vehicle brand purchased from this dealer...??? More

Dealer review Dave Lockin found the exact Yukon XL I was looking for and had all the paper work and vehicle in perfect order when I arrived to pick it up. It was in Dave Lockin found the exact Yukon XL I was looking for and had all the paper work and vehicle in perfect order when I arrived to pick it up. It was in perfect shape and Dave walked me thru how to use the electronics and navy system etc.. no hassles and a nice experience. I have used the before many times and the service is always the same....over the top! More

We keep comin' back This turned out to be our 2nd car buying experience with Hennessy of Southlake dealership. My husband and I can't say enough great things about their This turned out to be our 2nd car buying experience with Hennessy of Southlake dealership. My husband and I can't say enough great things about their selection and salesforce. Ask for Dayo Bello - he'll take great care of you and make sure you walk out 100% satisfied. Just like we have been!! More

Great Experience When I arrived Shea Little was very helpful. She immediately made me aware of the new scheduling system, she reached out to contact a technician, and When I arrived Shea Little was very helpful. She immediately made me aware of the new scheduling system, she reached out to contact a technician, and she explained to me what to expect during my visit and why things were going to happen and how. It seems over the top for just an oil change, but she seems to understand how important our time is and she made me feel informed. And Hennessy delivered. Thank you and I will see you back soon. More

Excellent customer service and beyond Upon arrival at the dealership I was greeted by the very courteous, willing and knowledgeable salesperson Aaron. He did everything to make me feel com Upon arrival at the dealership I was greeted by the very courteous, willing and knowledgeable salesperson Aaron. He did everything to make me feel comfortable and ensured that I was completely satisfied upon leaving the dealership. Everyone that I encountered in the dealership was very courteous, respectful and were trying to ensure that I was completely satisfied with my purchase from the dealership. A few days after, I was contacted by Marketing Director Andrew and he additionally did everything in his power to ensure I was completely satisfied with my experience at Hennessy Buick GMC. I would definitely recommend this dealership for all your car needs as the Hennessy Team provided me with the best car buying experience I've had in years. Thank you to the Hennessy Team. More

Service department Brought my truck in to have a bedcover installed, when I picked it up found a dent on the side of my new truck ,to say the least I was very upset .Joe Brought my truck in to have a bedcover installed, when I picked it up found a dent on the side of my new truck ,to say the least I was very upset .Joeseph white my service consultant went to work he called the general manager ricky Williams who went to work to make sure things were made right ,I’m very impressed at the way they made sure I left happy . Great coustmer service to say the least I will recommend this dealership to everyone More

5 Star Service Mr. Bob Allen is the BEST service advisor! He provides me with 5 Star Service each time I take my car to Hennessy. I have been a customer for 10+ year Mr. Bob Allen is the BEST service advisor! He provides me with 5 Star Service each time I take my car to Hennessy. I have been a customer for 10+ years, and have only positive things to say about the services I have received! More