Hennessy Buick GMC

Purchase van The process was quick a d painless had negotiated price price prior to coming doing dealership and trade in was quite fair. Ron and his team were grea The process was quick a d painless had negotiated price price prior to coming doing dealership and trade in was quite fair. Ron and his team were great. More

It a very good experience I have been bringing my car here every since I started driving a Mazda. My experience has always been good and pleasant experience in their work and c I have been bringing my car here every since I started driving a Mazda. My experience has always been good and pleasant experience in their work and customer service More

Fast past and excellence service I have got the up most respect for Mr. Hill meeting him really gave my wife and I a new out look on car dealerships. He took his time with us and got I have got the up most respect for Mr. Hill meeting him really gave my wife and I a new out look on car dealerships. He took his time with us and got us exactly what we wanted. More

Nick and the dealership in general exceed expectations I brought my car to Hennessy Mazda due to a recall on the infotainment system of the car. For about six months I had been without use of my backup ca I brought my car to Hennessy Mazda due to a recall on the infotainment system of the car. For about six months I had been without use of my backup camera, and had a frequent ghost screen which rendered the navigation, radio, and phone connection unusable. I was referred to Hennessy by a friend who recommended them due to their excellent customer service. I had already taken my car to another dealership in Atlanta for diagnostics and the infotainment system was updated but the problems continued. Hennessy took the time to find that the updates by the other dealership had not taken and get the updates to take. Unfortunately, the backup camera stopped working again within two hours of leaving the dealership. I notified Hennessy, they provided a loaner car at no charge and did additional diagnostics and work that fixed all issues without further incident. They also went to bat with Mazda Corporate to request reimbursement for the previous diagnostics or see if the cost of the current repair work could be reduced due to the multiple trips and trouble with repair. They were able to get approved a reduction in the cost. I wish Mazda Corporate would have approved full reimbursement in light of the known recall, and the previous dealership would have not charged me for diagnostics and an update that never took but Nick at Hennessy went above and beyond to do the right thing all with kindness, patience and integrity. My husband and I are loyal Mazda customers, our last six cars have been Mazda. We are very happy to find a dealership with such commendable customer service. Thank you. More

CX-9 Service Shea Little is very cordial, professional and interpersonal communication skills are superb . She was a team of one working by herself on the day of Shea Little is very cordial, professional and interpersonal communication skills are superb . She was a team of one working by herself on the day of my appointment More

Wait Time I only rated 4 stars because, even though I had an appointment, my wait time was 3 hours. Otherwise the service on my vehicle was great. I only rated 4 stars because, even though I had an appointment, my wait time was 3 hours. Otherwise the service on my vehicle was great. More

Friendly and helpful Every person I have been in contact with has been friendly and has made the extra effort to be sure that my needs were met. Every person I have been in contact with has been friendly and has made the extra effort to be sure that my needs were met. More

Expensive and rude Titles sais it all. Service like to talk fast and push xx line items. I don't appreciate the approach and the condensening tone. Thanks Titles sais it all. Service like to talk fast and push xx line items. I don't appreciate the approach and the condensening tone. Thanks More

Car wouldn't start Car serviced yesterday with battery replacement. Left dealership satisfied. Unfortunately back again this morning car wouldn't start. Remain confiden Car serviced yesterday with battery replacement. Left dealership satisfied. Unfortunately back again this morning car wouldn't start. Remain confident Hennessy will have me back on the road again More