
Hennessy Buick GMC
Morrow, GA

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Roy was excellent. And so was Rena Because Roy is a great communicator. He took care of all of my concerns regarding the car. He ensured that I brought in all of the necessary paperwork Because Roy is a great communicator. He took care of all of my concerns regarding the car. He ensured that I brought in all of the necessary paperwork so that I did not have to spend my whole evening in the dealership as I have in the past at other dealership. Rena went over my financial side with me in excellence. He answered my questions and also showed care when had questions. Roy and Rena went over and beyond to make this experience pleasurable and to my satisfaction. I am very impressed and very happy. More
I had to return the documents I signed with the keys. After driving the car overnight, my wife and I were convinced that the car we test drove on the property was not the exact car that was driven to our After driving the car overnight, my wife and I were convinced that the car we test drove on the property was not the exact car that was driven to our driveway that evening. Needless to say, I was furious, called the sales person and delivered the car promptly the next morning with the documents I signed and placed the keys on the front counter, demanded by money returned and went across the street to Enterprise Car sales and purchased a much better riding vehicle at a much lower rate. Thanks Hennessy for nothing. More
A great upgrade There was no sales pressure one I arrived. I purchased a CX-5 about 2 years earlier and I was ready to get what I really wanted. I contacted my sale There was no sales pressure one I arrived. I purchased a CX-5 about 2 years earlier and I was ready to get what I really wanted. I contacted my sales person several months earlier and told him that I would thinking about an upgrade. No pressure at all, allowed me to come when I was ready and the rest is history. Proud owner of a new CX-9. More
Excellent Staff I had a wonderful experience at Hennessy Motors. Bernard Hill and Matthew Burnsed are excellent at what they do. I would recommend them to anyone. I had a wonderful experience at Hennessy Motors. Bernard Hill and Matthew Burnsed are excellent at what they do. I would recommend them to anyone. More
Great price. Chris Brown was helpful and effective. I did most of the purchase work with Chris over the phone (I live 170 miles away.) He explained all aspects of the purchase in a way I could easily u I did most of the purchase work with Chris over the phone (I live 170 miles away.) He explained all aspects of the purchase in a way I could easily understand. When I arrived he greeted me before I even got to the door. He explained the documents I needed to sign in a way that I could understand, and he showed us how to use all of the fancy electronic things in the car in a way that even an old person could understand. I will certainly consider Hennessy when I by another car, and I will call Chris when I start the process. More
Jim was outstanding and very patient with the process. I will definitely recommend other people to Hennessy dealership. My intention was just to come and look at the car. Jim was so welcoming and honest. I I will definitely recommend other people to Hennessy dealership. My intention was just to come and look at the car. Jim was so welcoming and honest. I didn't have no choice but to purchase the car. More
The fastest and easiest car purchase ever Having done the homework thru the web, went to the dealer just to see the car for my daughter thinking it was close to their closing time, that I migh Having done the homework thru the web, went to the dealer just to see the car for my daughter thinking it was close to their closing time, that I might need to come back to finalize the deal. I'm amazed at the quality of the used cars offered and the straightforward process to purchase. Definitely this would be my first choice when in the market again! More
Excellent customer service. This dealer is one of the best that I have made-up a deal over the phone and Email. The deal was honored when I arrived at the Dealer. Great , frien This dealer is one of the best that I have made-up a deal over the phone and Email. The deal was honored when I arrived at the Dealer. Great , friendly and honest customers service . Thanks. More
The best! Chris Brown made our buying experience wonderful. We shopped at several dealerships and found ourselves leaving very frustrated. I called Hennessey an Chris Brown made our buying experience wonderful. We shopped at several dealerships and found ourselves leaving very frustrated. I called Hennessey and spoke to Chris, he was not pushy and the price was the best in the entire area. We live in Gainesville, Ga and traveled over an hour to purchase our car. It was well worth the drive! More
Great Used Car Purchase Experience I visited the dealership on the 23rd for the first time. I met Marvin Freightman and showed him the 2 cars online that I was interested in. We test dr I visited the dealership on the 23rd for the first time. I met Marvin Freightman and showed him the 2 cars online that I was interested in. We test drove one of them, but the one that I REALLY liked was currently being negotiated on by another customer. Marvin was very patient in waiting with me while we saw if the other deal was going to work out. He went ahead and expedited everything he could while we waited. It ended up being closing time when we found out the deal fell through and I could look at the car I REALLY wanted. I came back the next morning and met with Marvin again. I left a few hours later with the car I WANTED. I purchased a 2012 GMC Terrain and I love it. I have always dread a pushy car salesman, but this is not what I encountered. This was my first purchase with a dealership and it wasn't as painful as I thought. I am very satisfied with the customer service provided and my mother is even coming to purchase a car today. Thanks for the great transaction. More