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Hennessy Buick GMC

Morrow, GA

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2,789 Reviews

7261 Jonesboro Rd

Morrow, GA

30260

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Showing 2,789 reviews

March 05, 2016

I love my car but the the customer service is poor I love my car although the staff wasn't that friendly at all. I had a sales manager and associate tell me, you don't have to buy it. I never said that More

by Sunshine1203
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don't remember the managers name but he was rude and unfriendly as well., Billy Simmons
Mar 07, 2016 -

Hennessy Buick GMC responded

We are sorry that your experience wasn't 100% positive and I wanted to reach out to you and say that we strive for 100% positive feedback and it is very rare that we have a review like this. The issue with us not being able to fill your car up with gas is out of our control. In order for us to maintain our low advertised prices, we DO NOT add gas to our pre-owned vehicles. This policy is posted on every sales person's desk and it is stickly adheared to for the fairness of all of our customers.

March 05, 2016

Great! Low stress experience I was a little apprehensive; this is my first American made automobile in 40 years. The staffs' knowledge and confidence assured me I was doing the More

by pdpots
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J B Horn, Bob Allen, Gerren Terrell
March 04, 2016

Great experience and great prices! Everyone was very helpful and knowledgeable of the inventory. Russ Allen and CJ Jones provided this first time car buyer a great experience. The man More

by ebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil (CJ) Jones, Russ Allen, John Higgins
March 03, 2016

Great job I waited a couple of hours but the wait was well worth it. They took care of me great job guys. I didn't think was going going too get a car today but More

by Kash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Novotny, Bob Allen, John Higgins
March 03, 2016

All was great Markus Bryant provided us with a great experience. We had talked with him on the phone and had agreed to the price. We were so pleased that there were More

by lisass
Price
Recommend Dealer
Yes
Employees Worked With
Markus Bryant
March 03, 2016

Great experience I came in to Hennessy Mazda after having a dissapointing experience at another dealership. I was greeted by Mark who provided me a hassle free, and More

by Moysid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cooper
March 02, 2016

Really came through! This was a great experience. They were thorough and understanding. I never felt pressured, but well cared for during the process. I did my homework, b More

by AmandaF00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Cash
March 01, 2016

I'm a fan again! I purchased my first Mazda from Hennessy back in 2004. It was a terrible experience for a first-time car buyer, and I vowed never to return. Fast forw More

by myrallga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cooper
March 01, 2016

I had a wonderful experience!!! My sales representative was Awesome!!! I spoke with Bernard on the phone and when I was able to travel in to the dealership he was very helpful. After More

by alt1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Carter, Bernard Hill
February 29, 2016

Used car purchase Just purchased a Cadillac SRX and could not be more pleased. Experience was pleasant and efficient. Our sales rep, Marvin Freightman, was very hel More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Freightman
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