Henna Chevrolet
Austin, TX
Filter Reviews by Keyword
By Type
Showing 627 reviews
Henna has constantly let me down, I have had three Corvettes over the years and Henna has been a major disappointment. Had to file a complaint with corporate to get them to do warranty repair. If you Corvettes over the years and Henna has been a major disappointment. Had to file a complaint with corporate to get them to do warranty repair. If you have an appointment for service your car will sit at the dealership on average of 4-6 days before they even touch it. They dont complete the repairs that you request they do. You get your car back dirtier than when you drop it off. Another time they changed all the settings for my radio stations, suspension, and headlights. After a wheel replacement for the second cracked rim the lube they used sprayed all over the side of the car. Had them look at tire losing air and they said it was great, cheap repair shop instantly noticed another cracked rim. They scratched my Grand Sport during an oil change and during the paint repair they got overspray on the car for yet another repair. They need to do better, no more excuses. I feel the dealership doesn’t respect my time, car, or money. Complaints to the dealer and to the general manager go unanswered. They do not stand by you. More
Family owned, and taken care of with true care this is a outstanding dealership no xxxxxx business of charging over msrp!! Very knowledgeable staff outstanding dealership no xxxxxx business of charging over msrp!! Very knowledgeable staff More
I worked with Service Advisor - Randall Holder on a suspected A/C issue I was having with my Silverado. Randall got the vehicle to a technician who evaluated the vehicle and was unable to identify any suspected A/C issue I was having with my Silverado. Randall got the vehicle to a technician who evaluated the vehicle and was unable to identify any issues with the A/C system. Mr. Holder called me to inform me of the findings and to let me know I could pick up my vehicle. When I went to pick up the truck, imagine my surprise to discover there were no charges for the service. I really appreciate the honesty of the technician and Mr. Holder and will certainly return for my service needs!. More
it was a great i had the best salesman i have ever had it was a great i had the best salesman i have ever had no game playing i was in and out in less than one hour it was a great i had the best salesman i have ever had no game playing i was in and out in less than one hour More
Every since I purchased my 2019 Malibu I have been going to the dealership for all of my maintenance issues. I just love my service there. Thanks to the dealership for all of my maintenance issues. I just love my service there. Thanks More
Raul Guzman (Sales) took excellent care of me and my new C8 Corvette I took delivery of. Professional, no pressure and smooth experience start to finish! Christian also was very accommodating getting my car C8 Corvette I took delivery of. Professional, no pressure and smooth experience start to finish! Christian also was very accommodating getting my car ready for delivery. Happy Henna Chevrolet customer and I’ll be back… likely for another Corvette! Joe More