Henna Chevrolet

Great low price on their vehicles. I just bought a car less than a month ago, and my experience good but not the best. The price was great for the vehicle and my payments are great as w I just bought a car less than a month ago, and my experience good but not the best. The price was great for the vehicle and my payments are great as well. They are nice as they're helping you but the only thing I did not like was that they assume I was buying the car without ever asking me if I was. They already had it ready for me to go so I had to tell them I wasn't going to buy it yet and left. I also felt they didn't give me space to ask everything I wanted to know about this purchase. Buying a car is a big purchase for me so I wanted to make sure I was making a good decision. So before buying, I needed space to be able to ask everything (warranty, additional fees, interest rate, etc). I did eventually go back to buy the vehicle, after I had some time to discuss it with my family and give it some thought as to whether that was the right vehicle for me or not. Overall, the purchase was a good one up to now. I hope they continue the good customer service. More

Best Service People there very helpful direct and exceding expectations, They help me and offer all the options to make it happen. Excellent Service Thanks Richa People there very helpful direct and exceding expectations, They help me and offer all the options to make it happen. Excellent Service Thanks Richard / Dean More

Making Trax Had a great experience with Mark and team at Henna. Had my car in for a simple warranty repair, and they identified and completed a recall with no ex Had a great experience with Mark and team at Henna. Had my car in for a simple warranty repair, and they identified and completed a recall with no extra time. Had my car back on the road in no time and kept me constantly updated on progress. Couldn’t be happier. More

Service Dept. I have purchased three new trucks from Henna Chevrolet. The sales staff are always fair and left me feeling good about the price and the purchase. T I have purchased three new trucks from Henna Chevrolet. The sales staff are always fair and left me feeling good about the price and the purchase. The service Dept. is awesome. I have had a few issues over the years with the trucks and they are always resolved in a professional and satisfactory manner. I would recommend this dealership to anyone. More

Tony Elfrez Tony was so patient with me and helped through all paperwork. I would refer Tony Elferez to my friends!! Tony is a very good salesperson and a man you Tony was so patient with me and helped through all paperwork. I would refer Tony Elferez to my friends!! Tony is a very good salesperson and a man you want in your corner! Thank you Tony! Janet Kenney More

Great Service, awesome customer service Took my truck in for first complementary oil change, from the guy outside to the people behind the counter; I’m very satisfied with how I was treated Took my truck in for first complementary oil change, from the guy outside to the people behind the counter; I’m very satisfied with how I was treated and with the time taken to complete the oil change. I definitely recommend them. More

Air Conditioning Problem Very satisfied with the service received on my Impala! It took longer than usual but did not mind waiting to get it right. Thank you for a good job! Very satisfied with the service received on my Impala! It took longer than usual but did not mind waiting to get it right. Thank you for a good job! More

New car purchase Very quick and great customer services! Very satisfied with my new car! Great experience with all who helped get my new car , would highly recommend t Very quick and great customer services! Very satisfied with my new car! Great experience with all who helped get my new car , would highly recommend to go there!! More

Excellent Customer Service If I could give 100 stars to Henna I would. I was recently in a serious car crash in my brand new car. I took it to a shop that my insurance assured m If I could give 100 stars to Henna I would. I was recently in a serious car crash in my brand new car. I took it to a shop that my insurance assured me could handle all the repairs. A month after it being in the shop I finally got my car back. Immediately I noticed a weird grinding noise in the front end of the car. I told the shop and they brushed me off. My husband called the shop and they did the same thing. Their response was cars make noises. I drove my car to Henna for my first ever oil change and decided I’d bring it up to their service department. I was relieved when I saw Alvin would be checking me in. I knew he wouldn’t recognize me since he works with hundreds of people a day but I recognized him. He has been working with myself and my husband for the past 11 years we have been Henna customers. I told him about the noise and he said let’s jump in the car and see what’s going on. He didn’t question my concerns, it was a Friday so I know the schedule was full, but he took the time to listen to me. In seconds he confirms no your car shouldn’t be making this noise. I’ll have the guys do an initial check while they change your oil but we may need you to come back in. I said no problem. I came back for a scheduled appointment the following Monday and Randall checked in my car. He was polite and listened to me re-tell the story and got me in a rental with a minimal wait. He also took my car for a short test drive and reassured me that they could fix the issue. What I appreciated even more was that they put me in a Traverse. The exact car that I drive. Literally the service department bends over backwards to make you feel comfortable and at ease. Three hours later Randall gives me a call and they have found the issue. He gave me an estimate and my car was fixed within the SAME day. I picked up my car the next morning and was relieved to be back in a safe car. I can not say enough positive things about the entire team at Henna. They listen, they work hard, they are polite, and every single person goes out of their way to make the client happy. Dealers get a bad rep, but I will never go to another dealership or shop. Henna is hands down the best in Austin. More

I love Henna! I wouldn't buy anywhere else. Great customer service. They always take care of me and pay attention to detail. I've always purchased vehicles from H I wouldn't buy anywhere else. Great customer service. They always take care of me and pay attention to detail. I've always purchased vehicles from Henna and wouldn't go anywhere else. More