Henna Chevrolet

Customer satisfaction! I would give my experience dealing with Henna Chevrolet a A+! I went there just to look at purchasing a newer vehicle and the staff showed me the Truc I would give my experience dealing with Henna Chevrolet a A+! I went there just to look at purchasing a newer vehicle and the staff showed me the Truck I was looking for and, went out of their way to make it easy and pleasurable dealing with them. I traded my older Truck in and drove out in a nicer, newer Truck that, I think I will enjoy driving for years to come. I would highly recommend Henna Chevrolet for all your vehicle needs. More

A few little small issues came up since purchasing my vehicle from Henna several months ago. I had been too busy to take it in. I spoke with Randall and he gave me an approximate timel since purchasing my vehicle from Henna several months ago. I had been too busy to take it in. I spoke with Randall and he gave me an approximate timeline. His approximation was correct. I got my vehicle back and ready to go. Every dealer in Austin and surrounding areas is busy but dealing with Randall and Henna i didn't get the "just another vehicle" feeling. Good Customer Service goes a long way. More

service after the sale Everyone was so helpful when the purchase was being done even if I did have to wait 30 minutes for the manager to get to me. I got very little assista Everyone was so helpful when the purchase was being done even if I did have to wait 30 minutes for the manager to get to me. I got very little assistance when time came to drive away. No instructions on how things work or where they were located or even how to find the answers to my questions. Am I supposed to call you every time a question arises? The only thing my salesperson did was "pair" my phone to the truck. Great, but how did he do that? Explanation of controls would be one thing. Another is the service department. I called to make an appointment but couldn't be scheduled for several days. I came in without an appointment. When I got there the parking lot was being resurfaced. Great. How do I get to the service department? The lot was so congested you couldn't find your way around to get out. After backing up and moving so others could leave, I left and found the Used Car department. They told me I had to go out to the service road, go down to the traffic signal and turn right, go to the next traffic signal and turn right, go to the stop sign and turn right and the service department will be on my right. Clear as mud unless you consider the traffic congestion at the time. So NO. I'm not a happy camper. I will not be using your service department for anything. Not only that, When I read all the reports and comments, all I see are positive comments. Wonder why that is? Oh, also, my seat was moved backward and wedged a chainsaw between the back of my seat and the bottom of the rear seat. If it had damaged either one, you would have a truck to replace! More

Great, friendly staff I purchased a car from Tony. Tony was very helpful by letting me know what I qualify for but at the same time was not pushy at all. Everyone there was I purchased a car from Tony. Tony was very helpful by letting me know what I qualify for but at the same time was not pushy at all. Everyone there was friendly and answered any questions I had. I enjoyed my shopping experience at Henna Chevrolet. More

Great Service They always do a great job with helping you get the vehicle you are looking for. The staff is always helpful and the prices are decent. They always do a great job with helping you get the vehicle you are looking for. The staff is always helpful and the prices are decent. More

Mark Wilson's Excellence in the Service Department I just want to brag on Mark Wilson in your service department. He is extremely knowledgeable about vehicles and knows how to treat people. His calm de I just want to brag on Mark Wilson in your service department. He is extremely knowledgeable about vehicles and knows how to treat people. His calm demeanor and clear explanations left me feeling both well taken care of and with a better understanding of how my vehicle works. I just thought the salesman over-hype the service to sell more cars, WRONG. Mark Wilson proved me wrong and embodies the Henna Chevrolet motto. I won't hesitate to buy all my future vehicles from this location, with the peace of mind that their service center is second to no one. If I could give more than 5 stars to this place I would. Thanks again Mark for the peace of mind. More

Karl Kradjel and Buddy Brown were great to work with. The transaction was effortless and smooth for me. Much appreciated! And I LOVE my new Premier Tahoe. transaction was effortless and smooth for me. Much appreciated! And I LOVE my new Premier Tahoe. More

Great service. Henna Chevrolet helped me purchase a vehicle with no added pressure and had professional and courteous staff. I was able to get out in timely manner and drive away happy! vehicle with no added pressure and had professional and courteous staff. I was able to get out in timely manner and drive away happy! More

Best and easiest deal ever! Josh made an amazing deal for my family members, I just knew I had to go there! Drove 3 & 1/2 hours to trade my car in for a new one. Josh made it happen! Great experience, highly my family members, I just knew I had to go there! Drove 3 & 1/2 hours to trade my car in for a new one. Josh made it happen! Great experience, highly recommend it!!! More

Excellent Purchase Experience We were shopping in Texas for a 2019 Bolt EV. We found the best online price anywhere in TX advertised at Henna Chevrolet. We contacted them first b We were shopping in Texas for a 2019 Bolt EV. We found the best online price anywhere in TX advertised at Henna Chevrolet. We contacted them first by email, then by phone. Our salesman, Richard Helpard, was very friendly and helpful, but not at all pushy. We settled on a deal over the phone. Drove our motorhome from Midland (TX) to Austin and parked at the KOA. Richard came by and picked up up. The Bolt was spotlessly clean and ready for a long test drive. We decided it was the BEV for us. The paperwork was quick and painless, and the deal was done. Richard added a couple very nice "freebies" to the interior of the car, making our great deal even sweeter. I can recommend Henna Chevrolet without reservation. They are a big dealership, with large inventory, and great prices. You cannot go wrong buying your next car there! More