Henna Chevrolet | Page 25

Took my truck in for a recall plus service and was told it would take about 1.5 hours it took about 45 min. Was very pleased the amount of time it took and was able to get to my appointment on time in anot it would take about 1.5 hours it took about 45 min. Was very pleased the amount of time it took and was able to get to my appointment on time in another town. More

No other place like it The first car I bought from Henna was in 1967...slipped away to other brands and dealers but never matched the service...came back and have bought 12 The first car I bought from Henna was in 1967...slipped away to other brands and dealers but never matched the service...came back and have bought 12 more cars. Sales, service, parts, body work is unmatched...last week I called to get an appointment to service my Malibu and as soon as I gave my name Wayne said oh yes silver Malibu and friend of Tim Warren...never got that from other dealers. More

Chevrolet Avalanche Second time in to get the problem fixed. While my experience with Henna Chevrolet is good, my experience with Chevrolet vehicles have NOT been so goo Second time in to get the problem fixed. While my experience with Henna Chevrolet is good, my experience with Chevrolet vehicles have NOT been so good. First Chevy new Tahoo and transmission went out at 3,100 miles and again at 61,000 miles (3 transmissions). Second Chevy Avalanche and Master Brake Control Module went out. Third vehicle another Avalanche and another Master Brake Control Module went out at over $1,100. Also cannot get Chevrolet to fix safety recall on airbags. Fourth vehicle Chevy Traverse and so far so good. However I do not believe in Chevy's dependability awards. More

Able to work with the most challenging credit issues. Everyone said no but these people said we can and did. I will go back when I’m ready for my next vehicle. Even the finance guy was so nice. Thank yo Everyone said no but these people said we can and did. I will go back when I’m ready for my next vehicle. Even the finance guy was so nice. Thank you for putting me at ease. More

Outstanding experience Worked with Josh for my new car buying process. Was not sure what model car I wanted just knew it would be a Chevy. Josh was patient and listened to w Worked with Josh for my new car buying process. Was not sure what model car I wanted just knew it would be a Chevy. Josh was patient and listened to what I wanted in a new car. Josh was knowledgeable about the traverse and blazer. I will recommend Henna and Josh to family and friends.. More

excellent trade-in experience I traded-in my Bolt for the newer model, very thing was very smooth. We handled all the numbers and the drive-out amount via text, and I just went in I traded-in my Bolt for the newer model, very thing was very smooth. We handled all the numbers and the drive-out amount via text, and I just went in there to get the paperwork done and swap the car. I appreciated they give you $500 on top of carmax offer for trade-in's. More

From Little Rock, Arkansas and purchased from Henna. Josh was my sales contact. He was very professional and helped through the entire process. I was looking all over the country for a 2020 Bolt EV Premi Josh was my sales contact. He was very professional and helped through the entire process. I was looking all over the country for a 2020 Bolt EV Premier. Several dealerships sold the car right out from under me to an employee. They had at least one in several locations, but after talking for a few minutes, and learning the vehicle was available, I would start the process. Then out of the blue, a sales manager or a parts manager would "purchase" the vehicle. I flew into Austin and Josh stayed in contact with me the entire trip. He had the vehicle fully charged and ready for my road trip back to Arkansas. He even had a map printed out with the locations and directions for al the necessary charging stops along the way. When I am ready to purchase again, I will definitely use Henna. Even if my local dealerships have better deals, I would prefer to have great service and travel close to 500 miles to buy from Henna than to be treated badly and lied to by local dealerships. More

Henna Chevrolet continues to be the best dealership in Austin. Always courteous and vigilant to the customer’s needs, I am happy to recommend both their sales and service. There is a reason they have been Austin. Always courteous and vigilant to the customer’s needs, I am happy to recommend both their sales and service. There is a reason they have been around for many years. More

Poor Service Business Management I just called to get an estimate on having a transmission filter and all the solenoids replaced. The contact repair guy said he couldn't figure it out I just called to get an estimate on having a transmission filter and all the solenoids replaced. The contact repair guy said he couldn't figure it out. He then proceeded to tell me that they were not taking any transmission work in anyhow because they were six weeks behind. You're a dealer who doesn't have any control of your repair business. So disappointing. What a major fail! More

My RayBan sunglasses were stolen from my vehicle when I got an oil change. I was very disheartened! I didnt think to take them out of my middle console. I would hate to have that same person every service got an oil change. I was very disheartened! I didnt think to take them out of my middle console. I would hate to have that same person every service my car again! More