Henna Chevrolet

The Service Department at Henna Chevrolet exceeded my expectations. Setting up my appointment through Abby at the service desk was seamless and easy, I was traveling through Austin and had a time frame t expectations. Setting up my appointment through Abby at the service desk was seamless and easy, I was traveling through Austin and had a time frame to get maintenance done. She was very accommodating and helpful. Randall was exceptional on providing me with details regarding my vehicle and was also super helpful in explaining future maintenance that needed to be completed, but was not pushy and explained he just wanted to let me know so I could plan and save for needed services. I definitely recommend Henna and will be scheduling all future maintenance there! Gives me a reason to visit the City!! More

Carter Hendricks, went above expectations helping my dad out during the covid pandemic. He picked up his truck and took it in for recall services and delivered it back. Thank you Hena team as alw dad out during the covid pandemic. He picked up his truck and took it in for recall services and delivered it back. Thank you Hena team as always for First class service More

Good service I have bought 6 pickups from Henna over the past 35 years. I keep my trucks a long time and pass them down to my son. I do both city and ranch drivi I have bought 6 pickups from Henna over the past 35 years. I keep my trucks a long time and pass them down to my son. I do both city and ranch driving but not much hauling.of a trailer...but some in the past. There is something nice about getting good service; so I will continue buying trucks from Henna. More

Buddy Brown was such a pleasure to work with. He found me just the right car that I was wanting. The entire process was smooth and hassle free. me just the right car that I was wanting. The entire process was smooth and hassle free. More

I had a great experience at henna. I was tired of dealing with sharkie sales men who all they care about is that big commission. Calvin made my process pretty easy. The old dude is pretty chill. I called him with sharkie sales men who all they care about is that big commission. Calvin made my process pretty easy. The old dude is pretty chill. I called him up and spoke with him about a truck I was interested in. When I got there, he greeted me, handed keys off to me and let me go my way to test drive it. Personally, I liked his style, he wasn’t all over me, never felt any pressure to buy, nor did he tell me a thousand stories about how he’s had similar vehicle and then last a long time like many other sales men. He was straight up, here’s the truck, this is how much it goes for, and I bought it. I also got 2k more for my trade in than Leif Jonson ford offered me. More

Easy purchase experience I bought a used car from Henna used section. It couldn’t have been easier. I was able to make most arrangements via text. There was no pressure at all I bought a used car from Henna used section. It couldn’t have been easier. I was able to make most arrangements via text. There was no pressure at all to make a purchase and they offered me fair market value for my trade-in. If they have the car you want on the lot its the place to go. More

Air Conditioner not working There was an initial issue with the extended warranty company, but Randall took care of it. He kept us informed as to the status of the repair (Air Co There was an initial issue with the extended warranty company, but Randall took care of it. He kept us informed as to the status of the repair (Air Conditioner) all the way to completion. We are pleased with the overall experience. More

Excellent Contacted Henna re a shifting/lock in park situation. Randall Hilder provided the loaner, and handled the service problem in a professional and prompt Contacted Henna re a shifting/lock in park situation. Randall Hilder provided the loaner, and handled the service problem in a professional and prompt manner He is a definite asset to Chevrolet & Henna. Car invloved is an 2018 Traverse. Thanks to one and all. More

car jockey can't drive a manual In less than 75 feet the guy moving my car from the service lane to the bay for an oil change stalled it. Not once but twice....rather disappointing t In less than 75 feet the guy moving my car from the service lane to the bay for an oil change stalled it. Not once but twice....rather disappointing to hear and see your car buck and stop on the service drive. Some simple driving lessons should be implemented before these employees are allowed to drive a customers car. Damage done, nope, but employee quality and customer care are damaged. I will not get my oil changes done there again. Also, at this same service when they brought my car to me they did not remove the paper floor mat nor the plastic protector covering the steering wheel. ( Carona virus protection, they put it on to protect both the employee and the customer, that's good. But leaving it in the car for the customer to remove was not good ) I know, a rather insignificant item, but hey, after playing bucking bronco with my car it kind of capped off the day. More

No hassle, went above and beyond to accommodate my needs. After my possible COVID-19 exposure Henna held the truck for Me for 2 weeks. After my possible COVID-19 exposure Henna held the truck for Me for 2 weeks. More