Henna Chevrolet

Henna has serviced my Corvettes for 5 years. They are professional and friendly. Always have had a great experience. They just delivered by new C8 2020 Corvette. professional and friendly. Always have had a great experience. They just delivered by new C8 2020 Corvette. More

I was very disappointed in the customer service when I brought in my car. It started good when I dropped my car off on a Thursday. They signed me up for a text service and told me they might not be able t brought in my car. It started good when I dropped my car off on a Thursday. They signed me up for a text service and told me they might not be able to get into the car until Monday. I should have asked whuch Monday! I got the original text to sign me up, but they never responded to any of my texts. After 5 business day I gave up on texting and called and I was told I would get a call back. I didnt. I got a text saying they were looking at it now and will call after. 2 business days later I left a message with the service manager. Still no call back. The next day I called again...still no text...still no call back. Then I was told what was wrong. I asked if it is covered by my warranty. They didnt know and would call me back. 2 days later a different person asked if they should order my parts....I asked about the warranty and this person had no idea and didnt know I asked...I told them to order the parts but please let me know. They told me my car "should" be ready in 2 days. 3 days later I called them...still no calls....still no texts. And they had my car done, but still no warranty info. When I came to get my car, 14 bussiness days after I turned it in, they FINALLY called my previous dealership and got warrenty info. The car got fixed, but customer service and communication was lacking. We will be finding a different service shop. More

Super friendly, and Facundo kept me informed about everything going on with my vehicle. From start to finish. I'm very pleased and will keep coming back. everything going on with my vehicle. From start to finish. I'm very pleased and will keep coming back. More

Super helpful and kind, worked with me as I struggle with an injury that limits my ability to drive. Inexpensive too. I feel that they value me as a returning customer. an injury that limits my ability to drive. Inexpensive too. I feel that they value me as a returning customer. More

Warranty repairs I went in for a water pump repair which is under warranty and got stuck for an additional 450.00 in an attachment part that was not part of the warr I went in for a water pump repair which is under warranty and got stuck for an additional 450.00 in an attachment part that was not part of the warranty coverage. the loaner car was provided on day three of repair. In the end I was out 700 dollars for this. Needless to say I took this Chevy and sold it the next day and will never do service with Henna Chevrolet again. Thanks for the sorry service. More

engine xx light code p0013 I am very pleased with work done at Henna and personnel was very courteous and kept me informed about work being done. Wayne was very good to work wi I am very pleased with work done at Henna and personnel was very courteous and kept me informed about work being done. Wayne was very good to work with. More

Smooth tire replacement I drove in at 8:00 a.m. on a Saturday morning to check on a tire that had gone flat and had a screw in it. I had called the previous afternoon to be s I drove in at 8:00 a.m. on a Saturday morning to check on a tire that had gone flat and had a screw in it. I had called the previous afternoon to be sure they had a replacement tire because I believed I might need a replacement. The tire was replaced and because I had the EasyCare warranty on the car, there was no charge. More

Easy from start to finish, everyone along the way was super friendly and helpful. Super happy with my new car! Highly recommend this dealership for a purchase! super friendly and helpful. Super happy with my new car! Highly recommend this dealership for a purchase! More

First new car in 20 yrs I began searching for a new Tahoe about 2 months ago. We have not purchased a new car in almost 20 yrs and wanted it to be a good, easy, fast experien I began searching for a new Tahoe about 2 months ago. We have not purchased a new car in almost 20 yrs and wanted it to be a good, easy, fast experience. After finding a few of the new 2021 Tahoes' to look at we started our 'dealer trips', to actually see, touch, drive the cars we were interested in. Henna Chevrolet made our wished come true. I was contacted by their internet manager via email, then text. I went over what we wanted, what our trade was, and explained that we needed a fast easy deal with our finances in the forefront. Henna had a specific vehicle that we were very interested in. I contacted the manager (Mario), and asked to hold the vehicle as we were on the way. He gave me the name of our salesman, Anthony Busey, who met us at the door. He already had the SUV in getting prepped. We talked over our expectations as to our trade in value, the sale price of the new Tahoe, and how long it would take. After getting all our basic information, DL #'s, etc, the vehicle was ready for the test drive. It only took one short drive to convince us, this was the car for us! Anthony had our trade valued in less than 20 min, to a price we all agreed was fair, had the 'final' numbers crunched and we were in front of the finance manager in no time. In less than 2 hours, we were driving home, happy with our new Henna Tahoe. The dealership itself was clean, quiet, reserved, professional, and safe. Yes safe in the Covid 19 way with all tables and chairs distanced, all employees and patrons masked. We felt right at home. More

Everyone was amazing. We really appreciate Noe’s help! He really went above and beyond for my mother and I. Will definitely recommend. Thank you! really went above and beyond for my mother and I. Will definitely recommend. Thank you! More