Henna Chevrolet
Austin, TX
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Bought a new car Works wonderful and everyone was very friendly from the minute I drove on to the dealership to the minute I drove off in my new car friendly from the minute I drove on to the dealership to the minute I drove off in my new car More
My experience at Henna Chevrolet was great. Tony Elfrez, was my salesman and he is a man of his words. He was very caring and considerate with all of my concerns. At first I thought I was was wasting my tim was my salesman and he is a man of his words. He was very caring and considerate with all of my concerns. At first I thought I was was wasting my time by going to see Tony, but I was definitely wrong. Tony is very knowledgeable in what he do and I have the up most respect for him. He is amazing and I will recommend him and Henna Chevrolet to my family and friends. Thank you kindly Tony for putting me in a new car. More
I give it a 3 only because of the salesman. I will not give his name as I spoke with Finance manager who stated he would discuss with sales manager. I came here to buy a 2010 Subaru Outback. The salesma give his name as I spoke with Finance manager who stated he would discuss with sales manager. I came here to buy a 2010 Subaru Outback. The salesman was just not a very good at communicating. Had I not already had experience buying vehicles I would have walked out the door. Since I knew what I wanted, already had my finance in order and how to go about getting it all done it made it better. Mike in finance was also easy to speak with. Also another plus is the service manager Frank. The Outback needed a radio and he was always keeping me informed and status as to completion so I could pick up. He had to put a new AMP in it to make it work properly. He did this to keep the dealerships word that they would fix the radio. I know this was more than they wanted to spend but he did it to make it Right. Not many places do this anymore. I greatly appreciate it. More
Excellent service honest sales person, there to sale you what you want and nothing extra. Trying to go out of his way to get you best deal period. He just want a happy customer what you want and nothing extra. Trying to go out of his way to get you best deal period. He just want a happy customer More
Mark Wilson, was excellent. My Silverado went in for MyLink repairs. I was provided a loaner and Mr. Wilson kept me informed daily of the progress on my vehilce. I could not of asked for better servic MyLink repairs. I was provided a loaner and Mr. Wilson kept me informed daily of the progress on my vehilce. I could not of asked for better service. More
Nathan and Travis in fleet sales we amazing to work with. Very knowledgeable and kind and went out of their way to get me exactly what I wanted. Did not try to talk me into something I didnt. Will purchase f Very knowledgeable and kind and went out of their way to get me exactly what I wanted. Did not try to talk me into something I didnt. Will purchase from them again More
Brought my truck in just before going out of warranty to get a loose headliner fixed. My service advisor Randall asked if there was anything else he could help me with. I mentioned that I was having shift get a loose headliner fixed. My service advisor Randall asked if there was anything else he could help me with. I mentioned that I was having shifting issue with the transmission, he said they would take a look at it. Randall was great at keeping me up to date with where they were at with my truck from getting into the shop, diagnosing it and ordering parts. Randall and his shop foreman went above and beyond with the factory to get them to authorize replacing the transmission. Well I got a new transmission. Thanks Randall I would highly recommend Randall for all your repair needs. More
My salesperson Hector Soriano was personable, friendly, welcoming, & put me at ease right away at my appointment. I feel like I bought a car from a family friend instead of a person I’d only known a few ho welcoming, & put me at ease right away at my appointment. I feel like I bought a car from a family friend instead of a person I’d only known a few hours. I am definitely happy & satisfied with my car buying experience More
Randall Holder is an excellent Service Advisor---- Called Randall with a mirror issue and he said come right in. Instead of just writing up a ticket and putting us in line he looked at Advisor---- Called Randall with a mirror issue and he said come right in. Instead of just writing up a ticket and putting us in line he looked at the problem himself diagnosed it and had the solution within minutes. Thank you Randall. Saved much time and effort on our part to leave the vehicle and come back. Excellent service Advisor. More