Henna Chevrolet

Yesterday I sold a car at Henna. The purchaser is named Omar. I discovered we both liked Boston Scally hats. Over all Omar's customer service and attention to detail was extremely we The purchaser is named Omar. I discovered we both liked Boston Scally hats. Over all Omar's customer service and attention to detail was extremely well. I recommend selling your car to Henna. Ask for Omar. More

Took my Chevy Malibu in for an oil changed . . service was really REALLY fast .. at first I was impressed but they really weren’t that busy.. and they did nothing .. no windshield wiper fluid no . service was really REALLY fast .. at first I was impressed but they really weren’t that busy.. and they did nothing .. no windshield wiper fluid no air in the tires and obvious checking pressure as all of my dash reminders are still telling me I have no wiper fluid and when I checked .. yup.. when I asked one of the device desk folks why my tire pressure was unchanged he lazily told me “that is normal” .. I would give zero stars if I could and will never get my oil changed there again. (Jiffy Lune has better service than this!! And cheaper!!). not at $95.. and now wondering if they actually changed the oil!!! More

The people are a team lots of things going on that everybody is bringing together to make me a happy camper everybody is bringing together to make me a happy camper More

As is usually the case at Henna Service Department, Mark Poth and team went above and beyond to get my truck fixed in a timely manner. I called Mark late one afternoon to describe problem. He was pretty sur Poth and team went above and beyond to get my truck fixed in a timely manner. I called Mark late one afternoon to describe problem. He was pretty sure he knew what was wrong, but would need to confirm and check on parts availabilty. He called me the next morning to tell me parts were available bring the truck and they would get right on it, which they did. Truck was fixed by the next morning and I picked it up app. 24 hours after dropping it off. Kudos to the Henna Service Department. More

Customer and vehicle centric. Henna keeps me coming back for all my Silverado needs. A truly professional dealership and service store. Henna keeps me coming back for all my Silverado needs. A truly professional dealership and service store. More

Very nice and quick. However, I wish they would have programed my key fob also. However, I wish they would have programed my key fob also. More

Eddie Wallace and his gang of idiots are a joke. They destroyed one of my rims and changed my oil with an oil leak to follow on my C8 Vette. I sent paid invoices to Eddie totaling $637.21 for reimbu They destroyed one of my rims and changed my oil with an oil leak to follow on my C8 Vette. I sent paid invoices to Eddie totaling $637.21 for reimbursement for power coating the replacement rim, deposit lost with powder coating company because the replacement rim was not the rim on the car, and the oil change at Capital Chevrolet performed . Don't be tricked by their smoke and mirrors sideshow. More

I have bought several cars and have never been treated so poorly. Bad customer service and I ended purchasing a vehicle elsewhere poorly. Bad customer service and I ended purchasing a vehicle elsewhere More

I regret to share my extremely unsatisfactory experience with Henna Chevy’s car service in Austin, Texas. Mr. Wen, the service advisor, demonstrated poor communication throughout the process. My car, a new with Henna Chevy’s car service in Austin, Texas. Mr. Wen, the service advisor, demonstrated poor communication throughout the process. My car, a new Suburban 2023 under warranty, was kept for over 10 days due to brake pad issues, and no loaner vehicle was provided. Despite multiple visits (a total of 5), the problem persists, and the reasons remain unknown according to the service team. The constant date changes only added to the frustration. This has been a deeply disappointing ordeal. More