Henkel Chrysler Jeep Dodge
Battle Creek, MI
Is this your dealership?
24 Reviews of Henkel Chrysler Jeep Dodge
Great location to shop for a new or used vehicle. Dan Swanson helped find my Jeep and I really enjoyed working with him and this dealership. Easy, friendly process and not pushy at all - however very hel Swanson helped find my Jeep and I really enjoyed working with him and this dealership. Easy, friendly process and not pushy at all - however very helpful! Thank you again Dan! More
I bought my first car from Dan Swanson. He was very knowledgeable & made me feel so comfortable. I will definitely be going back to Dan for my next vehicle. knowledgeable & made me feel so comfortable. I will definitely be going back to Dan for my next vehicle. More
Great dealership to buy from. Dan Swanson is the best salesman I’ve ever had. He was very knowledgeable, friendly and fun. I would buy from him again. salesman I’ve ever had. He was very knowledgeable, friendly and fun. I would buy from him again. More
We were so pleased with the straight forward and concise info we were given on the cars we were comparing...my next car will be purchased from your dealership and thank you to Bryce for valuing our time...w info we were given on the cars we were comparing...my next car will be purchased from your dealership and thank you to Bryce for valuing our time...we were contemplating new vs used and pick up vs suv...he listened and gave us very good advice to help us bring 5 very different cars we liked down to 2 options quickly. More
I had a great experience. I have very limited time due to a very busy schedule. My salesman Bryce went above and beyond to accommodate me. He along with the finance department made my purchase very easy. to a very busy schedule. My salesman Bryce went above and beyond to accommodate me. He along with the finance department made my purchase very easy. Bryce found the perfect truck for me. I had been looking for sometime before Bryce found exactly what I wanted. They made a lifelong customer. Thank you Bryce and the whole Henkle team. More
Very rude sales repOdometer not correct during the sale Very rude sales rep Odometer not correct during the sale They won't respect to your time Will not go to this dealership again Will not give pape Very rude sales rep Odometer not correct during the sale They won't respect to your time Will not go to this dealership again Will not give paperwork correctly More
Vary misleading with background information of vehicles they sell. Beware some are returns to FCA under the lemon laws. Jeep leaked within one week no service have to take it an other dealer for repairs. T they sell. Beware some are returns to FCA under the lemon laws. Jeep leaked within one week no service have to take it an other dealer for repairs. They told me was fixed. More
Bill Been is the Best! I came from quite a distance, they picked me up at the train station and brought to their dealership. I had been speaking to Bill about a Chrysler Pac I came from quite a distance, they picked me up at the train station and brought to their dealership. I had been speaking to Bill about a Chrysler Pacifica Hybrid and he answered every question I had. So I jumped on a train, bought this wonderful vehicle and drove it home. He is very good about following up and I would definitely recommend Bill and the dealership More
Excellent Experience with Loren I purchased an essentially new 2017 Alfa Romeo from Loren - it was from a bankrupt dealer. He went totally beyond the call of duty and provided aweso I purchased an essentially new 2017 Alfa Romeo from Loren - it was from a bankrupt dealer. He went totally beyond the call of duty and provided awesome service. Carl and Justin in the service department are archangels in my book. I purchased a Giulia from another dealership, and upon arrival it had a dead battery and many fault codes, warning lights and an in operable infotainment system. My selling dealership was at a loss as their service options were backed up a week. In desperation, I called Ziegler‘s Alfa Romeo, and spoke with Carl. He quickly got Justin on the phone and did a conference call with my selling dealership. Justin is a master of Alfa Romeos… Upon learning of the codes, he knew that the problem was a dead battery with low voltage, stated the battery was “toast”, and needed to be replaced. He provided my selling dealership with the exact Mopar or NAPA battery, and the instructions to start and stop my Giulia at least six times after clearing the fault codes. Thanks to extraordinary efforts by, Loren, Henkel was able to completely repair my Julia, and prep it and prepare it for my delivery and my 10 hour ride from Michigan to Delaware. Henkel is simply a pinnacle of superb customer service. Highly recommend! More
Would not honor an agreed upon price. Here's my experience with Henkel. Went to my local dealer and worked a deal on a car that Henkel had. They scheduled a dealer trade and sent a courier Here's my experience with Henkel. Went to my local dealer and worked a deal on a car that Henkel had. They scheduled a dealer trade and sent a courier. We he got there, Henkel told him the car was sold. This car had the options I wanted and there wasn't a similar equipped vehicle within 500 miles. Flash forward 2 days. I look on Henkel's website and the car is still for sale. Call them and sure enough it's available, but won't dealer trade. Said only way to get it is to buy from them. Though frustrating, I needed the car. Tell them the deal I worked with the local dealer and they said they can match, in writing. Drove 90 miles with wife and kids to Henkel. Get there and they won't honor the deal and raise the price by $117 per month. Left after the General Manager said they would not honor the original deal. DO NOT BUY FROM THIS UNETHICAL DEALER!!! More