Hendrick Volkswagen Frisco

Serghei made my buying experience wonderful! He was helpful in recommending a vehicle based upon my needs and followed up after the purchase. I would highly recommend working with Serghei in He was helpful in recommending a vehicle based upon my needs and followed up after the purchase. I would highly recommend working with Serghei in purchasing your next vehicle. He and all of the staff at Hendrick’s were excellent! More

Another great leasing experience with Ricardo Bolanos! He is personable, knowledgeable and helped me find the best vehicle for my family needs and budget. Thank you, Ricardo! He is personable, knowledgeable and helped me find the best vehicle for my family needs and budget. Thank you, Ricardo! More

Fernando in service dept took real good care of me. My battery on my 2017 VW Atlas completely died and there was an issue with the Autocare service of my warranty. Kevin and Fernando took charge and Fe My battery on my 2017 VW Atlas completely died and there was an issue with the Autocare service of my warranty. Kevin and Fernando took charge and Fernando came to my house early the next morning game me a jump start so I can get back to dealership to take more care off me. This to me is old town high quality customer service. Very rare nowadays. Love this place they are family More

Fernando was so incredible. He was so kind and very helpful. I’m definitely going to start servicing my car here from now on!! He was so kind and very helpful. I’m definitely going to start servicing my car here from now on!! More

I went in looking for an Atlas and Robert Fabian was the best! It was a zero pressure sales and he actually provided me a few options that I hadn’t thought of. When it came down to it, it didn’t make the mo best! It was a zero pressure sales and he actually provided me a few options that I hadn’t thought of. When it came down to it, it didn’t make the most financial sense at the time and he graciously let me walk out without trying to talk me into something I didn’t want to do. He followed up a few days after like he said he would and let me know politely that the car was still there and he would keep me updated on if it sold or not. After careful consideration, I went back and as he promised he helped walk me through everything and it was very quick and easy. The whole process is very smooth at Hendricks and I would not only recommend Robert but the entire dealership for anyone looking. More

Robert was a pleasure to deal with, dealership and facilities are top notch. Overall great experience in a challenging new car market. facilities are top notch. Overall great experience in a challenging new car market. More

Robert Fabian was our sales adviser and he was great! Unfortunately at the time, it is hard to find vehicles so there really was not much negotiating to be had anywhere. We found Robert through reviews o Unfortunately at the time, it is hard to find vehicles so there really was not much negotiating to be had anywhere. We found Robert through reviews on here and I'm glad to have worked with him. He was so nice in explaining everything about the vehicle and working with us! The dealer itself has a children's area that is great. It came in handy while we waited for the finance manager to be available. More

Quick, friendly, reliable, articulate, flexible, understanding, and knowledgeable. The two joshes employed there are favorites . understanding, and knowledgeable. The two joshes employed there are favorites . More

Phillip Van Tuyl was great in giving me all of the information about my service and completing it in a timely matter! information about my service and completing it in a timely matter! More

Heather Z and Serghei M were very supportive from initial inquiry to purchase. Serghei was very knowledgeable in showing us options as we debated size and models while Heather guided us through a painless inquiry to purchase. Serghei was very knowledgeable in showing us options as we debated size and models while Heather guided us through a painless review of financing options ad helped us get top dollar for our trade in. We were very pleased with this car buying experience for the first time after 17 years and 9 car purchases. They did what they said they were going to do which has never happened before to us. Thanks Heather and Serghei! More