Hendrick Volkswagen Frisco

Professional and efficient dealership, team was quick to respond and help as the process went on respond and help as the process went on More

This dealership and it’s staff are always professional and efficient with any services I need. and efficient with any services I need. More

I want to thank Ricardo Bolaños from Hendrick Volkswagen Frisco who sold me my first Volkswagen Passat, Black 2020 Pre Owned Certified. As a first time buyer I recommend Ricardo Bolaños, he was able to f Frisco who sold me my first Volkswagen Passat, Black 2020 Pre Owned Certified. As a first time buyer I recommend Ricardo Bolaños, he was able to find me a great deal based on my needs and budget. He has a great welcoming personality. His effective communication and good sense of humor made the car buying process less stressful. He was very patience while explaining the characteristics of each car I was interested in. Ricardo is very knowledgeable, and he answered every question I had. Specially, in the buying process. He is a very honest sales person and it is evident he is proud of the brand he represents. If you are interested in a Volkswagen PreOwned or New and you speak Spanish and little English, go see Ricardo. Thanks to the Hendrick Family and the people involved in this purchase process, I am very happy with my new car. Sincerely, Javier Villarreal ////////////////////////////////// Quiero agradecer al vendedor bilingüe Ricardo Bolaños de la Agencia Hendrick Volkswagen Frisco quien me vendió mi primer coche Volkswagen Passat, Negro 2020 Pre Owned Certified. Como primer comprador recomiendo a Ricardo Bolaños por enfocarse en mis necesidades y presupuesto. Me agrado mucho su personalidad desde el recibimiento, comunicación, el buen sentido del humor. Detalle importante que me llamo la atención fue la ayuda, la paciencia para explicar las características de cada coche que me interesaba, en el proceso de compra te explica a detalle todo lo que conlleva el proceso. Me inspiro confianza, además lo sentí honesto, se ve que le motiva y porta orgulloso la marca de quien representa. Si estás interesado en un Volkswagen Pre Owned o Nuevo y hablas español y poco inglés, acércate a Ricardo te va a caer bien. Gracias a la Familia Hendrick a las personas involucradas en mi recibimiento y mi compra, estoy muy contento de haberme acercado a ustedes. Sinceramente, Javier Villarreal More

From my original purchase to my yearly service visits, service here has been top notch! service here has been top notch! More

Robert Fabian provided amazing customer service. Purchased my son first vehicle and will continue to make future purchases with Robert. Purchased my son first vehicle and will continue to make future purchases with Robert. More

It was an awesome experience. I was able to make to take my time without feeling pressure I was able to make to take my time without feeling pressure More

Excellent customer service, I really do appreciate the way that Sergei Medushevski meetings the customer,I will definitely pass it to my friends. Besides we have come for service he again assist as with a way that Sergei Medushevski meetings the customer,I will definitely pass it to my friends. Besides we have come for service he again assist as with appointment and service advisor. Very pleased 😃 More

We decided to sell our vehicle back to dealership that we've bought it back in 2020 and contacted our sales person Serghei M. He was efficient and professional to provide us with great service and help, we've bought it back in 2020 and contacted our sales person Serghei M. He was efficient and professional to provide us with great service and help, always taking care of us. We're planning to be back soon as we decide and ready to make another purchase from Hendrick VW of Frisco . More

I purchased a pre-owned Lexus for my son at VW Frisco. This was the best car buying experience I have had in a very long time. SERGHEI was the BEST salesperson I have ever worked with. Serghei listened we This was the best car buying experience I have had in a very long time. SERGHEI was the BEST salesperson I have ever worked with. Serghei listened well to all my needs and helped me pick out the perfect car for my son. Patrick and Mark in the finance department were very professional and helpful. They had great warranty and tire / wheels packages even though I was buying a 22 Lexus. This store has a very friendly and upbeat vibe to it, nothing like your typical car dealership. Serghei has also checked in with me twice since my purchase just to make sure everything was still perfect. More

Robert Fabian was incredibly friendly and professional! He was able to answer any question I had and went above and beyond expectations. I would gladly buy from Hendrick Volkswagen again. He was able to answer any question I had and went above and beyond expectations. I would gladly buy from Hendrick Volkswagen again. More