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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,142 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,142 Reviews of Hendrick Toyota of Wilmington

July 16, 2023

The facility is always clean, the staff is always kind and the service is always completed in a timely manner. Melisa Hatcher is the best service team member to work with! More

by Haleyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Haleyf, thank you for your kind words and this wonderful review!

July 16, 2023

Dawn Thomas always takes great care of me and my 2009 Prius with 363K miles. It gets a great look over ever couple months More

by Tim V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Tim V., thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

July 16, 2023

Had the oil changed on my 2021 Highlander. Alyssa is friendly and knowledgeable. I appreciate her being so courteous. Thank you! More

by davidcrisp44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Davidcrisp44, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

July 16, 2023

Tom Labar truly made the experience easy. Vey knowledgeable and was a true professional at working the deal to a win win situation. More

by Abeaudoin65@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Coble, Kathryn Jessick
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Abeaudoin65@gmail.com, we are very happy we could provide you with a positive experience!

July 15, 2023

Alyssa was great. She got my flat tires fixed and got my service done, too, so I wouldn’t need to make an extra trip! More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Tammy, we're glad to hear you enjoyed your visit.

July 15, 2023

Sean Marra was so helpful and awesome and provided fantastic advice and customer service support! More

by swinrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Swinrose, reviews like this give us motivation and help us ensure we provide high-quality care.

July 15, 2023

We went to get our oil changed and had excellent customer service! Melisa was very friendly and efficient and got us in and out quickly! More

by hmhuemme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Hi Hmhuemme, thank you so much for your positive comments about Hendrick Toyota Wilmington!

July 15, 2023

The service is excellent! Everyone is friendly, professional, and knowledgeable. I never had a bad experience. More

by Ashley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Ashley, thank you for sharing your positive experience!

July 15, 2023

The service department is very nice, has great coffee, and the service staff are always friendly. Brook was wonderful! More

by Parker the Doodle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook Myrick
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Hi Parker The Doodle, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

July 15, 2023

Dawn Thomas was helpful, courteous and efficient. She got me in out of my appointment quickly. She also had my car wash which was so nice because my car really needed it. More

by Jdupre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Report | Print
Jul 18, 2023 -

Hendrick Toyota of Wilmington responded

Jdupre, we are very happy we could provide you with a positive experience!

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