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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,141 Reviews

5640 Market St

Wilmington, NC

28405

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2,141 Reviews of Hendrick Toyota of Wilmington

July 21, 2023

Michael Benton was very helpful during my appointment to have my truck serviced. Will be back for further service. More

by chrisriegert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Chrisriegert, we are very happy we could provide you with a positive experience!

July 21, 2023

Thanks for the help today Melisa, I really appreciate your great customer service and explanation of the work. More

by Lyon8448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Lyon8448, reviews like this give us motivation and help us ensure we provide high-quality care.

July 20, 2023

Friendly staff and courteous whenever I am there. Service department is good. Sylvia Jeffcoat handled my device needs More

by pboykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

July 20, 2023

Austen Jones was awesome and I absolutely would recommend him for all your servicing needs! More

by Pat Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Pat Wallace, it's experiences like yours that really keep us motivated!

July 20, 2023

Our first time at the dealership for car service and we found them to be very friendly and helpful. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Jul 25, 2023 -

Hendrick Toyota of Wilmington responded

Hi Steve, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

July 20, 2023

Frank Barbara was very friendly and attentive to our needs. Great customer service. He made the experience enjoyable More

by akangw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Akangw, it's experiences like yours that really keep us motivated!

July 19, 2023

Sylvia Jeffcost has been our preferred contact person in the service department at Hendrick Toyota of Wilmington for many years. She is professional, knowledgeable, efficient and personable! More

by Marksvics
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Jul 20, 2023 -

Hendrick Toyota of Wilmington responded

Marksvics, thanks for your praise and kind comments about our team.

July 19, 2023

Alyssa was fantastic. She was polite, attentive, and very informative!! She is a great asset to the Hendrick team!! More

by Rplumm71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Hi Rplumm71, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

July 19, 2023

Dawn Thomas was my service agent and did a great job! She deserves a “5” rating! More

by sherrillnewnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Fallon
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Sherrillnewnam, it's experiences like yours that really keep us motivated!

July 19, 2023

Dawn Thomas took care of us the whole way. Keeping us update on work that needed to done and what options were available. More

by Jason M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Jul 23, 2023 -

Hendrick Toyota of Wilmington responded

Hi Jason M, we are very happy to have provided you with such a positive experience!

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