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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,139 Reviews

5640 Market St

Wilmington, NC

28405

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2,139 Reviews of Hendrick Toyota of Wilmington

July 29, 2023

It’s always a great experience getting my car serviced at Hendrick Toyota. Michael B was professional, friendly, fast and efficient. He also helped me better understand my service plan. I highly recommend! More

by sharilulman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Sharilulman, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

July 29, 2023

Dawn Thomas was the best person that I have ever dealt with at this dealership. She was both personable and efficient and made you feel like your time was important. She provided great service with a grea More

by neonbrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Neonbrett, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

July 29, 2023

Wonderful service from William Sykes. Incredibly professional and helpful. He made the process easy and stress free. More

by deespa336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sykes, Kathryn Jessick
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Deespa336, reviews like this give us motivation and help us ensure we provide high-quality care.

July 29, 2023

Took my Camry in yesterday to have damaged passenger side mirror evaluated. Alyssa Pope was the first person to assist me in the service department. She was extremely professional and friendly. William Sykes More

by Susan721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope, William Sykes
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Susan721, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

July 29, 2023

No ever looks forward to Vehicle service, but when I know I can trust William Sykes to lead me in the right direction with my Camry, I never stress! Thank you, as always! More

by jayneelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Jayneelise, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

July 29, 2023

Jim Reed was excellent in making sure that I got everything I needed when I went to get the 4Runner I needed. He provided a superb service More

by patrickkline12996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Reed
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Patrickkline12996, reviews like this give us motivation and help us ensure we provide high-quality care.

July 29, 2023

Willie Jackson took great care of me on this purchase on a new Tacoma and has for many other past purchases. He is polite, professional, and a genuine human being. I’ve enjoyed working with him other the More

by stan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Poole, Willie Jackson
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Stan, thanks for your praise and kind comments about our team.

July 29, 2023

Mr.Michael Benton helped us out & he was so friendly, fast and made us feel super comfortable and happy with our service. I highly recommend him next time you go to the Toyota dealership whether it be to More

by Meganteal98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Meganteal98, we are very happy we could provide you with a positive experience!

July 29, 2023

Service department is very timely. Never tried to upsell and very fair. Would always recommend. More

by crclawges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Crclawges, we are very happy we could provide you with a positive experience!

July 29, 2023

Had another amazing service appointment with Dawn Thomas! The new check in and correspondence seems very efficient. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Ddmalp, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

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