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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,139 Reviews

5640 Market St

Wilmington, NC

28405

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2,139 Reviews of Hendrick Toyota of Wilmington

August 04, 2023

Willie Jackson has helped my family for years and I’m grateful for all the work he’s done for us More

by Maddiemay305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Jackson
Aug 08, 2023 -

Hendrick Toyota of Wilmington responded

Maddiemay305, we are very happy we could provide you with a positive experience!

August 04, 2023

Sylvia Jeffcoat was excellent. The dealership service department is very busy,however the service people are well trained and and the despite being extremely busy they handle the More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Aug 08, 2023 -

Hendrick Toyota of Wilmington responded

Rod, thanks for your praise and kind comments about our team.

August 03, 2023

Michael Benton was most helpful in getting my car serviced and scheduling an appointment for next week’s brake repair. More

by Mountainview48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
Aug 04, 2023 -

Hendrick Toyota of Wilmington responded

Mountainview48, thank you for your kind words and this wonderful review!

August 03, 2023

Melisa Hatcher was very good. She was patient and explained all the questions I asked her More

by angienavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa hatcher
Aug 07, 2023 -

Hendrick Toyota of Wilmington responded

Angienavin, thank you for your kind words and this wonderful review!

August 03, 2023

Travis Beatty was so wonderful working with my Mom to purchase a new car! He listened to what she needed and took the time to explain all the details of the car she purchased. I would highly recommend as More

by SK
Recommend Dealer
Yes
Employees Worked With
Travis Beattie
Aug 04, 2023 -

Hendrick Toyota of Wilmington responded

Sk, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2023

Melisa Hatcher was awesome! Made the process so easy! Friendly and great customer service! I will definitely be coming back to see her. More

by Hgreen1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa hatcher
Aug 07, 2023 -

Hendrick Toyota of Wilmington responded

Hgreen1985, thank you for your kind words and this wonderful review!

August 03, 2023

Sylvia Jeffcoat was very helpful in getting my vehicle’s scheduled maintenance completed in a timely manner. She was very pleasant and professional. Hope to work with Sylvia again! More

by thudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Jackson, Sylvia Jeffcoat
Aug 07, 2023 -

Hendrick Toyota of Wilmington responded

Hi Thudson, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

August 03, 2023

Great service, great coffee - the wait is never long and I always feel comfortable hanging out. More

by whoiskylepeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Aug 07, 2023 -

Hendrick Toyota of Wilmington responded

Whoiskylepeeler, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

August 03, 2023

Awesome customer service especially my service advisor Daniel Allen..very short wait Will definitely be back! Julie More

by Julieengleman
Recommend Dealer
Yes
Employees Worked With
Daniel Allen Service Dept
Aug 07, 2023 -

Hendrick Toyota of Wilmington responded

Hi Julieengleman, thank you so much for your positive comments about Hendrick Toyota Wilmington!

August 03, 2023

Great service from John Irving. John was patient talking to me about my issue and provided an estimate prior to the work being performed. My vehicle was repaired in a reasonable amo More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Aug 07, 2023 -

Hendrick Toyota of Wilmington responded

Hi Chuck, thank you so much for your positive comments about Hendrick Toyota Wilmington!

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