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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,139 Reviews

5640 Market St

Wilmington, NC

28405

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2,139 Reviews of Hendrick Toyota of Wilmington

August 08, 2023

Willie Jackson has been taking great care of my family for many years; the reason why I came back to buy a new one is because of the immediate, prompt, and efficient customer service. If you need a vehicl More

by Joseph Moseley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Jackson
Aug 10, 2023 -

Hendrick Toyota of Wilmington responded

Joseph Moseley, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

August 08, 2023

The customer service that was offered from Andy, Matt, and Doug. We're amazing. This was the easiest car buying experience I have ever had. Thank you for everything. More

by Selinanoland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Thompson, Kathryn Jessick
Aug 10, 2023 -

Hendrick Toyota of Wilmington responded

Hi Selinanoland, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

August 08, 2023

Daniel Allen was my service advisor. He is excellent.. My car maintenance needs were met courteously, professionally, efficiently. This is why I keep going back to Hendrick and have for More

by mccr8060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen, Kathryn Jessick
Aug 10, 2023 -

Hendrick Toyota of Wilmington responded

Mccr8060, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

August 08, 2023

Service department is always quick to get you in and out and always communicative. No complaints More

by tbang1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hatcher
Aug 10, 2023 -

Hendrick Toyota of Wilmington responded

Tbang1260, we are very happy we could provide you with a positive experience!

August 07, 2023

William Sykes was our service advisor and he did a fantastic job making sure all our needs were met even after hours. Thank you! More

by JPFrancini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes, Kathryn Jessick
Aug 10, 2023 -

Hendrick Toyota of Wilmington responded

Jpfrancini, reviews like this give us motivation and help us ensure we provide high-quality care.

August 07, 2023

Matt Reed and Andy Fulghum are the absolute best! You can't find service like they give anymore! Love Hendrick Toyotaof Wilmington! They are the absolute best! Highly recommend!!!! More

by drasus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Aug 10, 2023 -

Hendrick Toyota of Wilmington responded

Drasus, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

August 07, 2023

Sean Marra was my Service Manager and he did a great job (as always) of taking care of me and my car! Friendly, professional and efficient. I’ve been a customer of this dealership since 1995, Always comple More

by dwyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Aug 10, 2023 -

Hendrick Toyota of Wilmington responded

Dwyatt, we are so happy to read such a great review about Hendrick Toyota Wilmington!

August 06, 2023

Emerson Mendez did an outstanding job for us. I would recommend him to everyone! He went above and beyond what he had to do! More

by vdesanto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emerson mendez
Aug 08, 2023 -

Hendrick Toyota of Wilmington responded

Vdesanto2, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Wilmington

August 06, 2023

Sean Marra was an excellent service manager. Met my expectations for time needed for 50k service. No pressure to upsell me anything or push to trade-in. I will Go back! More

by rwcrawford3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Aug 08, 2023 -

Hendrick Toyota of Wilmington responded

Rwcrawford3, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

August 06, 2023

Melisa Hatcher was very nice and very efficient, service was great and maintenance was done in a timely manner. More

by Hlmayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Aug 08, 2023 -

Hendrick Toyota of Wilmington responded

Hlmayo, it's experiences like yours that really keep us motivated!

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