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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,139 Reviews

5640 Market St

Wilmington, NC

28405

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2,139 Reviews of Hendrick Toyota of Wilmington

August 22, 2023

This is the best dealership in town! My salesman Thomas L. and the service woman Alyssa both went above and beyond with their customer service. Both of them treated me with the utmost re More

by laurawhaley8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope, Thomas Labar
Aug 30, 2023 -

Hendrick Toyota of Wilmington responded

Laurawhaley8, thank you for your kind words and this wonderful review!

August 22, 2023

Dawn Thomas was knowledge, courteous, helpful and a pleasure to deal with. I recommend this dealer’s service department. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Aug 30, 2023 -

Hendrick Toyota of Wilmington responded

Hi Mark, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

August 21, 2023

Brought my vehicle in for oil change and tire rotation Was completed in timely manner Melisa Hatcher was extremely courteous and helpful More

by Karenpapa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Aug 30, 2023 -

Hendrick Toyota of Wilmington responded

Karenpapa2, reviews like this give us motivation and help us ensure we provide high-quality care.

August 19, 2023

Dawn Fromme was my salesperson and did an excellent job. I needed a car quickly as mine was totaled in an accident, and she secured a new RAV4 for me in a short amount of time. Very personable and professio More

by thomascc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Pohlman
Aug 25, 2023 -

Hendrick Toyota of Wilmington responded

Thomascc, we are very happy we could provide you with a positive experience!

August 19, 2023

Alyssa took cards of me while I was having my car serviced. They forgot to reset the mileage for me and when I called the lady who answered wouldn't help me but once I was in contact with Alyssa she More

by alwaysewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Aug 30, 2023 -

Hendrick Toyota of Wilmington responded

Alwaysewing, we are so happy to read such a great review about Hendrick Toyota Wilmington!

August 19, 2023

Mike Benton and Kenya were of extreme help to me-smart and curtious-I had a number of questions about my new RAVE4 and they both were very patient with me and gave me good advice on a very busy day at the More

by richard.w.brice
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenya ?, Mike Benton
Aug 30, 2023 -

Hendrick Toyota of Wilmington responded

Hi Richard.w.brice, thank you so much for your positive comments about Hendrick Toyota Wilmington!

August 19, 2023

Very professional car purchase experience with Travis Beattie and support. Pleasant, thorough and patient. A pleasure to work with. More

by Les
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Beattie
Aug 23, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

August 19, 2023

I met with Chris Light, spent a little over an hour driving new vehicles. He is very knowledgeable, polite, and best characteric is that he and his manager were not pushy at all. The only question at More

by Kru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Light, Kathryn Jessick
Aug 25, 2023 -

Hendrick Toyota of Wilmington responded

Kru, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

August 18, 2023

Melissa was my service advisor and she did a great job. She was very helpful and knowledgeable. She answered all my questions. More

by dmjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hatcher
Aug 30, 2023 -

Hendrick Toyota of Wilmington responded

Dmjoseph, we are so happy to read such a great review about Hendrick Toyota Wilmington!

August 18, 2023

Doug staudenmaier (might not be his correct last name) was a pleasure to work with. Getting your car serviced here is absolutely a breeze. Hard to find better customer service. More

by matthew.sargent25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug staudenmaier
Aug 30, 2023 -

Hendrick Toyota of Wilmington responded

Matthew.sargent25, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

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