Hendrick Toyota of Wilmington

Hendrick Toyota: There is no substitute. Service Advisor Dawn Thomas is courteous detail-oriented,attractive. Service Advisor Dawn Thomas is courteous detail-oriented,attractive. More

Alyssa was great and very professional and her duties at the dealership. Will ask for her next service. the dealership. Will ask for her next service. More

As always Sylvia Jeffcoat takes great care of my vehicle maintenance! She is exceptionally professional and a great asset to this dealership! maintenance! She is exceptionally professional and a great asset to this dealership! More

To Have used Hendrick Toyota Wilmington NC service dept. several times. No complaints. This time, my service advisor was Austen Jones. He kept me informed of the status of the repair and all work was done t several times. No complaints. This time, my service advisor was Austen Jones. He kept me informed of the status of the repair and all work was done to my satisfaction. Good job. More

Always excellent customer service. Goes out of his way to make sure all questions are answered. Goes out of his way to make sure all questions are answered. More

Jim Reed was a professional and thorough salesperson. Highly recommend using him for your next purchase. Highly recommend using him for your next purchase. More

Great customer service from Michael Benton! His customer first approach is what builds trust and brings back customers! His customer first approach is what builds trust and brings back customers! More

I had an appointment to have my vehicle serviced which included oil change, tire rotation and safety inspection. My service manager was Sylvia Jeffcoat who met me soon after arriving. After obtaining the included oil change, tire rotation and safety inspection. My service manager was Sylvia Jeffcoat who met me soon after arriving. After obtaining the vehicle information she explained that I was due for an oil change and tire rotation. After the service was completed she explained that my Autoguard warranty had one more oil change remaining but three more tire rotations. The difference was a result of having most oil changes performed based on time vice mileage. Several years we would only drive approximately 5,000 miles in a year so we had the oil changed at 5,000 miles vice 10,000. So we did not use the separate 5,000 mile checkup and the associated tire rotation. These remaining tire rotations remain available until they are used. The service waiting area is always clean and offers free hot drinks. The service takes under an hour which is reasonable. More

Great experience! Very cordial and helpful. Worked with us. Got a great truck. Dealership is very clean and organized. Very cordial and helpful. Worked with us. Got a great truck. Dealership is very clean and organized. More

Chuck was super helpful getting my car fixed quickly and efficiently. Highly recommend getting your car checked out by them efficiently. Highly recommend getting your car checked out by them More