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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,139 Reviews

5640 Market St

Wilmington, NC

28405

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2,139 Reviews of Hendrick Toyota of Wilmington

September 15, 2023

My car purchasing experience was awesome. Alex Retzer was my sales person she provided great customer service and was very knowledgeable about the product she sells.I would highly recommend H More

by KTB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Coble
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Ktb, thank you so much for your positive comments about Hendrick Toyota Wilmington!

September 15, 2023

William Sykes is amiable and professional. He is customer oriented and ensures quick and complete service. More

by John D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

John D, we are very happy we could provide you with a positive experience!

September 15, 2023

William Sykes is our “go to” every time we need our cars serviced! We are always so grateful for his assistance and excellent customer service. More

by marcy.bolick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Marcy.bolick, it's experiences like yours that really keep us motivated!

September 15, 2023

Thank you so much Alex Jones for your service, buying fleet vehicles should always be this easy. Great service from sales all the way through the finance department. More

by Jay Taylor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Coble, Kathryn Jessick
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Jay Taylor, we are glad we could help! Thank you, and have a fantastic day!

September 15, 2023

Sean Marra was so helpful during our recent service call! We were offered both the shuttle service and a loaner car when we discovered more service work was needed than we anticipated. Great job! More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Sep 15, 2023 -

Mimi responded

Great job Sean Marra on the service we received on our Toyota today! You helped make our day with your shuttle service and loaner car when we had to have more work done than we anticipated!

September 14, 2023

Thank you so much Austen Jones for your service. Truly amazing and worthwhile regardless of the circumstances More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Shay, reviews like this give us motivation and help us ensure we provide high-quality care.

September 14, 2023

Bought my first luxury car today with Hendrick Toyota. Best experience ever. Thank you Alex Retzer for the incredible service. More

by chris M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Chris M, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

September 14, 2023

Bought my 4Runner in 2021 and been getting oil changes at this center since. Usually quick service and technicians are good. A few advisors are pushy. Best advisor is Austen Jones. More

by Bizarride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Bizarride, we're happy to hear you had such a positive experience with our team!

September 14, 2023

Awesome dealership. Second Camry Ive bought from Hendrick in Wilmington . Very good service every time More

by susan.allred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Susan.allred, thank you so much for your positive comments about Hendrick Toyota Wilmington!

September 14, 2023

Randy Willis is absolutely outstanding at his craft! He made the entire process a breeze and the most stress free it could be. Would highly recommend him and Hendrick Toyota! More

by Anatali76
Recommend Dealer
Yes
Employees Worked With
Randy Willis
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Anatali76, we are very happy to have provided you with such a positive experience!

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