Hendrick Toyota of Wilmington

Our service advisor Dawn Thomas has done it yet again. When I thought Dawn was exceptional I find out today she is actually phenomenal! Dawn took it upon herself to check with the Lexus dealership in Du When I thought Dawn was exceptional I find out today she is actually phenomenal! Dawn took it upon herself to check with the Lexus dealership in Durham NC where we bought the car and was able to transfer our free oil changes to Hendrick Toyota. We never thought to ask. Dawn deserves 7 stars, not 5. Because of Dawn Thomas my wife and I are now lifelong customers. Folks, Hendrick Toyota is above exceptional, they are the premier leaders of what customer service actually means! Wow! More

Sylvia Jeffcoat is an asset for Hendricks Toyota… She was very professional and friendly… made my service visit enjoyable… very professional and friendly… made my service visit enjoyable… More

William Sykes is friendly and efficient’ you could tell he loves his job and willing to help customers with a smile on his face he loves his job and willing to help customers with a smile on his face More

Frank Barbara and Micheal Benton went above the service level I was expecting. Both very helpful,knowledgeable and caring. level I was expecting. Both very helpful,knowledgeable and caring. More

Very personable! So knowledgeable and most of all, FRIENDLY. Very fun t work with. A real pleasure! So knowledgeable and most of all, FRIENDLY. Very fun t work with. A real pleasure! More

Love love love this dealership! Always friendly fast and awesome. Melissa Hatcher took care of me today. In and out for my 20000 service. Every single person here is kind helpful an Always friendly fast and awesome. Melissa Hatcher took care of me today. In and out for my 20000 service. Every single person here is kind helpful and efficient. 10 stars if I could! Thank you! More

Chris Light was awesome. He helped us find a car even thought we had to wait 2 months he stayed In contact with us. He explained everything about the car we went to all the He helped us find a car even thought we had to wait 2 months he stayed In contact with us. He explained everything about the car we went to all the dealerships in town but Chris was the only one we trusted. He's a straight shooter and a gentleman. He now is going to take us out and explain the whole vehicle to us. I would recommend him, the sales department, and the service department. Elias Choufani in finance was also straight forward and honest. What an excellent sales experience. More

Chad did an excellent job I would recommend Hendricks Toyota and Chad anytime. I give him a 10 out of 10. Toyota and Chad anytime. I give him a 10 out of 10. More

John Hanshaw was outstanding to deal with at Hendricks Toyota of Wilmington. Fast and efficient fun to work with..Thanks Toyota of Wilmington. Fast and efficient fun to work with..Thanks More

Best service ever! ! Thank you Dawn Thomas!!! Kept me posted through the whole process. Dawn had transportation ready for me, and after everything was done walked me ba ! Thank you Dawn Thomas!!! Kept me posted through the whole process. Dawn had transportation ready for me, and after everything was done walked me back to my truck and checked it over before it left. She was perfect, and an Ambassador of Hendricks toyota of Wilmington. Thanks Dawn!! See you on all my service needs!! More