Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Toyota of Wilmington
Wilmington, NC
2,142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,142 Reviews of Hendrick Toyota of Wilmington
January 16, 2024
Took my wife’s car in for service… was warmly greeted and got the service done in a reasonable time. John Irving did a great job of processing everything and got me back on the road. Glad to have a great dea got the service done in a reasonable time. John Irving did a great job of processing everything and got me back on the road. Glad to have a great dealership nearby. More
by groundhodg2040
Employees Worked With
John Irving
January 16, 2024
First trip into this dealership. Great setup, waited and time promised was accurate. My Service Advisor, Melisa Hatcher, was very efficient and quite friendly. Great setup, waited and time promised was accurate. My Service Advisor, Melisa Hatcher, was very efficient and quite friendly. More
by JohnVoss
Employees Worked With
Melisa Hatcher
January 16, 2024
Took my wife’s car in for service and was warmly greeted and well taken care of. Although they forgot to reset the tire sensors after rotating them, they quickly apologized and resolved the issue and gracio and well taken care of. Although they forgot to reset the tire sensors after rotating them, they quickly apologized and resolved the issue and graciously educated me on how to complete a reset myself in the future if ever needed. More
by Reese
Employees Worked With
Rob Neill
January 15, 2024
Charity King was very patient with us this past year in finding our perfect car. She’s very personable! In 2024, she delivered our perfect Venza Limited to our specifications. Thank you, Charity! finding our perfect car. She’s very personable! In 2024, she delivered our perfect Venza Limited to our specifications. Thank you, Charity! More
by Cmason
Employees Worked With
Thomas in Finance
January 09, 2024
Service Advisor William Sykes is great to deal with. Had an issue today that he promptly resolved. Has been a pleasure to work with each time I have been in. Had an issue today that he promptly resolved. Has been a pleasure to work with each time I have been in. More
by teo9355
Employees Worked With
William Sykes
January 09, 2024
The sales staff and service team was very insightful, professional, timely, and provided great service! Sylvia Jeffcoat was excellent! professional, timely, and provided great service! Sylvia Jeffcoat was excellent! More
by Mjhirka
Employees Worked With
The service manager she helped me with, Sylvia Jeffcoat
January 06, 2024
I came in for a maintenance appointment and Charlie was so kind and informative! He took the time to go over all my questions and get me the best deal for what I needed. so kind and informative! He took the time to go over all my questions and get me the best deal for what I needed. More
by aeschwartzkopf
Employees Worked With
Charles Kaplan
