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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,216 Reviews

5640 Market St

Wilmington, NC

28405

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2,216 Reviews of Hendrick Toyota of Wilmington

May 18, 2024

Doug manages all of our vehicles for service. He is very knowledgeable on all of the features of our vehicles More

by hollyridgelawnandgarden
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
May 21, 2024 -

Hendrick Toyota of Wilmington responded

Hollyridgelawnandgarden, we are very happy we could provide you with a positive experience!

May 17, 2024

Jeremy in service was so helpful and nice. He made feel like what I as to say mattered. More

by tanyayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
May 19, 2024 -

Hendrick Toyota of Wilmington responded

Tanyayn, we are so happy to read such a great review about Hendrick Toyota Wilmington!

May 16, 2024

Jim Reed was a pleasure to work with. We highly recommend asking for him during your next visit. More

by jreed7619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Reed
May 17, 2024 -

Hendrick Toyota of Wilmington responded

Jreed7619, we are so happy to read such a great review about Hendrick Toyota Wilmington!

May 14, 2024

Amy was my customer service representative for my most recent service appointment. She was extremely professional and pleasant to work with. She kept me updated on the progress of my service. I highly rec More

by edough55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
May 15, 2024 -

Hendrick Toyota of Wilmington responded

Edough55, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

May 14, 2024

Melissa Hatcher was so helpful last week. she explained my service and even washed my car. Thank you! More

by mechellewest445
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hatcher
May 15, 2024 -

Hendrick Toyota of Wilmington responded

Mechellewest445, thank you for your kind words and this wonderful review!

May 11, 2024

Melisa hatcher was fantastic! Looking forward to working with her again. Service was fast and easy More

by jimmygco1
Recommend Dealer
Yes
Employees Worked With
Melisa hatcher
May 14, 2024 -

Hendrick Toyota of Wilmington responded

Jimmygco1, we are so happy to read such a great review about Hendrick Toyota Wilmington!

May 10, 2024

Greg is the kind of Customer Service person that I would hire at my dealership More

by John.Kaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
May 10, 2024 -

Hendrick Toyota of Wilmington responded

John.kaiser, thank you for sharing your positive experience!

May 10, 2024

Austen Jones was great. Wonderful experience at the last minute emergency before a long road trip More

by Carolynehcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Jones, Kathryn Jessick
May 14, 2024 -

Hendrick Toyota of Wilmington responded

Hi Carolynehcox, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

May 10, 2024

My service representative William Sykes was fantastic! He was professional and personable. He addressed all of my concept. More

by peterlgray2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
May 14, 2024 -

Hendrick Toyota of Wilmington responded

Peterlgray2003, we are very happy we could provide you with a positive experience!

May 09, 2024

I went in for a 5000 mile maintenance check up. Alyssa Pope was so attentive and professional. I really appreciate the customer service she showed during my appointment. More

by Missy.Sumrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
May 10, 2024 -

Hendrick Toyota of Wilmington responded

Hi Missy.sumrell, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

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