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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,217 Reviews

5640 Market St

Wilmington, NC

28405

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2,217 Reviews of Hendrick Toyota of Wilmington

December 22, 2022

Sylvia Jeffcoat is amazing! ! Please take good care of her because she is an asset to your company !!!! More

by reneejones8991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Dec 24, 2022 -

Hendrick Toyota of Wilmington responded

Reneejones8991, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

December 22, 2022

Sylvia is always kind and informative. She takes good care of my car and of me. When I schedule, I always ask for her. More

by reneejones8991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Dec 24, 2022 -

Hendrick Toyota of Wilmington responded

Reneejones8991, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Wilmington

December 21, 2022

Sylvia Jeffcoat did a great job for me on 12/20/2022 for my scheduled appointment. Sylvia greeted me by name, requested/ verified what service was required and asked if I’d like the vehicle run thru the ca More

by VicO.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat, Kathryn Jessick
Dec 22, 2022 -

Hendrick Toyota of Wilmington responded

Vico., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington. We do hope we can be of assistance in the future. Take care!

December 21, 2022

Alyssa was very helpful, cheerful and very knowledgeable. My car was serviced quickly and she made sure I understood everything. More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Dec 22, 2022 -

Hendrick Toyota of Wilmington responded

Casey, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

December 21, 2022

I needed an emergency tire replacement. Doug Staudemmaier got it done for me the same day. More

by pmman726
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Dec 22, 2022 -

Hendrick Toyota of Wilmington responded

Pmman726, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington! Thanks again for the recommendation, and have an amazing day!

December 20, 2022

Good service and fast a a a a a a a a a a a a More

by Plh0769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen jones
Dec 20, 2022 -

Hendrick Toyota of Wilmington responded

Hi Plh0769, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

December 20, 2022

Great service and very helpful in explaining information about car check up. Appreciated getting car washed as well More

by nancyrlockwood
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Dec 22, 2022 -

Hendrick Toyota of Wilmington responded

Nancyrlockwood, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2022

Was coming to the end of my lease and very unsure of what to do. Austin Bryson Was able to help me do a lease buy out of my current car. Very easy and painless process thanks to Austin and all the Hendrick C More

by Pnor1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bryson
Dec 22, 2022 -

Hendrick Toyota of Wilmington responded

Pnor1974, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

December 20, 2022

If your looking to buy a new Toyota look no further. We were greeted by a young man named Austin Bryson a very interesting and charming young man. He was able to find us the exact vehicle we wanted in l More

by es6199380
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bryson
Dec 22, 2022 -

Hendrick Toyota of Wilmington responded

Hi Es6199380, thank you so much for your positive comments about Hendrick Toyota Wilmington! We hope you have a great day!

December 19, 2022

I had my car serviced at Hendrick Toyota today. Charlie Kaplan was the gentleman taking care of me. He was ever so nice, very professional and knowledgeable. I could not have had anyway better taki More

by Rosemarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Dec 20, 2022 -

Hendrick Toyota of Wilmington responded

Hi Rosemarie, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations! Thank you, and have a fantastic day!

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