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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,219 Reviews

5640 Market St

Wilmington, NC

28405

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2,219 Reviews of Hendrick Toyota of Wilmington

January 17, 2023

Charlie Kaplan was very helpful and explained everything to me so I can understand it he was very nice and I appreciate his help so More

by Ladytcam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Ladytcam1, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

January 17, 2023

Charlie Kaplan & William Sykes were both extremely helpful, professional. My first time at dealership after recently moving to the area. Much appreciated! More

by PMA
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Pma, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

January 17, 2023

Always excellent service at this dealership, for the past ten years, with several cars. Assist service manager Austen Jones handled our most recent service: efficient, knowledgeable, friendly. Went out of hi More

by Selby.bateman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Selby.bateman, it's experiences like yours that really keep us motivated!

January 16, 2023

Everyone at the dealership was very nice and helpful. Our truck actually arrived a few days earlier than expected. Our purchase was a great experience! Mariely and Josh were great to work with. More

by cronin5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mariely and Josh
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Cronin5, thank you for your kind words and this wonderful review!

January 15, 2023

well first off rachel motz is amazing. secondly i think the dealership has gone out of their way to improve. outstanding. More

by yavonnecasto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel motz
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Yavonnecasto, reviews like this give us motivation and help us ensure we provide high-quality care.

January 15, 2023

The service with Rachel Motz was fantastic. She absolutely crushed it and is doing a great job! More

by rfuces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel motz
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Rfuces, thank you for your kind words and this wonderful review!

January 15, 2023

Rachel Motz is my service advisor for everything I need. She goes above and beyond. More

by sidbrewington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel motz
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Sidbrewington, we're so glad that we were able to go above and beyond your expectations!

January 14, 2023

Greatest staff in town. Excellent service at work completed in a timely manner. Wjllism sykes is the best! More

by Blackbeardsykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William sykes, Kathryn Jessick
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Blackbeardsykes, we're happy to hear you had such a positive experience with our team!

Jan 19, 2023 -

Blackbeardsykes responded

Yes, william sykes is the best!

January 14, 2023

The staff provided excellent and caring service. They helped me find the perfect vehicle for me. I will definitely refer friends and family to Hendricks More

by Joyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy fulgham
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Joyce, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Jan 19, 2023 -

Joyce responded

I want to give a special thanks to Kim Wehinger and Andy Fulgham. They were able to point me in just the right way to get what I needed and wanted. They both went out of their way to help. Great Work and great employees.

January 14, 2023

William Sykes is our advisor. He has been very helpful when issues arise. He is very thorough and makes sure things are taken care of in a professional manor. More

by Dlrivenbark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Hello Dlrivenbark, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

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