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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,217 Reviews

5640 Market St

Wilmington, NC

28405

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2,217 Reviews of Hendrick Toyota of Wilmington

March 17, 2023

Great service and timely completion will continue seeing this technician and dealership for the next several years More

by Brianprhino
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Mar 19, 2023 -

Hendrick Toyota of Wilmington responded

Brianprhino, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2023

They perform the requested work without attempting to oversell additional services. This is very refreshing. More

by Cjeb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Mar 19, 2023 -

Hendrick Toyota of Wilmington responded

Cjeb4, thank you for your kind words and this wonderful review!

March 17, 2023

We were greeted by Alex Retzer and she was very helpful and knowledgeable. We were able to look at many models and test drive the same. She was also personable and not pushy, which is something we look for More

by dolfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Mar 19, 2023 -

Hendrick Toyota of Wilmington responded

Dolfan, thank you for sharing your positive experience! Thank you, and have a fantastic day!

March 17, 2023

Alyssa Pope is the most pleasant associate I’ve meet while dropping off my car for service. Her customer service skills are top notch! Very pleasant to talk with, listening attentively and the most po More

by Tripleas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Mar 19, 2023 -

Hendrick Toyota of Wilmington responded

Tripleas, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

March 17, 2023

Great people. Always kind and very informative with my best interest in mind. I have bought two cars here and use the service department. More

by Bethpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Mar 19, 2023 -

Hendrick Toyota of Wilmington responded

Bethpf, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

March 17, 2023

It was a pleasure getting my RAV serviced by Dawn Thomas. She asked questions regarding my issue, made me feel confident that the assessment would be done according to the notes she took, was professional a More

by Skoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Mar 21, 2023 -

Hendrick Toyota of Wilmington responded

Skoo, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 16, 2023

I worked with Sean Marra and he took great care of me. I got my car back quickly and freshly washed! Always love coming to see him! More

by hollyannf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Mar 18, 2023 -

Hendrick Toyota of Wilmington responded

Hollyannf, it's experiences like yours that really keep us motivated!

March 16, 2023

Dawn Fromme was easy to work with and made the whole car buying process go smoothly I highly recommend this service consultant and this dealership More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Mar 18, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 16, 2023

We had a good experience! We would especially like to thank Melissa Hatcher for being so helpful and kind 😊 More

by Annhair45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hamilton
Mar 18, 2023 -

Hendrick Toyota of Wilmington responded

Annhair45, thank you for your kind words and this wonderful review!

March 15, 2023

Good experience. William Sykes is what makes a good dealership. Personable, courtesy, and good employees are the backbone that makes a business run. More

by PJ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Sykes
Mar 17, 2023 -

Hendrick Toyota of Wilmington responded

Pj, it's experiences like yours that really keep us motivated!

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