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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,216 Reviews

5640 Market St

Wilmington, NC

28405

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2,216 Reviews of Hendrick Toyota of Wilmington

August 09, 2024

I took my new Corolla in for its first check up and was met by Melisa Hatcher. She was very professional and took care of my car and me. She kept me informed on how long the service would take. This dealer More

by Steeler fan!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Aug 10, 2024 -

Hendrick Toyota of Wilmington responded

Hi Steeler Fan!, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

August 05, 2024

I booked my appointment online. Alyssa was very helpful and answered all of my questions. More

by Greece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Aug 07, 2024 -

Hendrick Toyota of Wilmington responded

Greece, we are so happy to read such a great review about Hendrick Toyota Wilmington!

August 05, 2024

Jim Reed made this experience awesome. Deal made from Va Beach. Whole team was exceptional. More

by Geesea12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Reed
Aug 07, 2024 -

Hendrick Toyota of Wilmington responded

Geesea12, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Aug 07, 2024 -

Geesea12 responded

Well worth the 4 1/2 drive back and forth. From the manager, salesman, financial men to the receptionist they all made you feel great. I even had a saleswoman help me get coffee from a machine I couldn’t get working. She figured it out and personally brought it to me. Again, great service all around!

August 02, 2024

Austen was communicative and responsive quickly and got us a shuttle for transport totally unexpected and professional More

by Todd
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen
Aug 07, 2024 -

Hendrick Toyota of Wilmington responded

Hi Todd, thank you so much for your positive comments about Hendrick Toyota Wilmington!

July 30, 2024

Lana Rozier was so courteous and professional and friendly!!!! I showed up early and it was no problem for her. Really quick service!!! Lana is an asset to your company!!! More

by Kbw694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana Rozier
Jul 31, 2024 -

Hendrick Toyota of Wilmington responded

Kbw694, thank you for sharing your positive experience!

July 28, 2024

The Toyota dealership looks great now. Doug was wonderful to work with. The service was quick and easy. More

by Summer Lanier
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Jul 30, 2024 -

Hendrick Toyota of Wilmington responded

Summer Lanier, we are very happy we could provide you with a positive experience!

July 28, 2024

Doug is a great advisor. He made me feel welcomed and well taken care of. More

by Erin michaels
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Jul 30, 2024 -

Hendrick Toyota of Wilmington responded

Hi Erin Michaels, thank you so much for your positive comments about Hendrick Toyota Wilmington!

July 28, 2024

My appointment was at 8am and I was done by 9am. Doug was my service advisor More

by Martha
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Jul 30, 2024 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

July 25, 2024

William Sykes is without a doubt one of the best people to deal with. I tend to wander around when I come in and he managed to find me and explain everything that was going on. I’ve purchased a couple of v More

by Onthetide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Jul 26, 2024 -

Hendrick Toyota of Wilmington responded

Onthetide, thanks for your praise and kind comments about our team.

July 24, 2024

Great friendly service. I highly recommend Charlie Kaplan. At Henderick Toyota on market street willmington North Carolina More

by Neilsshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie,Kaplan
Jul 24, 2024 -

Hendrick Toyota of Wilmington responded

Neilsshoes, we are very happy we could provide you with a positive experience!

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